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About the Role
The Internal Corporate Affairs Specialist will drive internal communications and employee engagement, translating complex organizational priorities into clear, inclusive messages. Reporting to the Head of Corporate Affairs, this role supports executive leadership and collaborates across the organization to keep staff informed and connected to SSI’s purpose, strategy, and values.
Responsibilities
- Develop and deliver clear, inclusive, and engaging internal communications for business-as-usual and change initiatives.
- Manage internal communication channels including newsletters, intranet content, briefing materials, and FAQs.
- Partner with leaders to strengthen internal communication capability and promote best-practice channel usage.
- Lead online employee engagement forums and events to support culture and organizational listening.
- Monitor and report on communication effectiveness using surveys, feedback tools, and digital insights.
- Contribute to broader corporate affairs priorities such as advocacy campaigns, media activity, and events.
Requirements
- Tertiary qualifications in Communications, Public Relations, Marketing, or a related discipline.
- Experience in internal or corporate communications, ideally within a complex, not-for-profit, or purpose-led organization.
- Proven experience designing, delivering, and evaluating internal communication and engagement campaigns.
- Understanding of change management principles and their application in communications planning.
- Excellent stakeholder engagement skills with the ability to build relationships at all levels.
- Strong digital and data literacy with the ability to use analytics to improve outcomes.
- Flexibility to support external communications activities.
- Must undergo a National Police Clearance and a Working with Children Check.
- Must hold a Blue Card if working on or supporting Queensland child-related work.
Skills
- Internal communications
- Corporate communications
- Change management
- Stakeholder engagement
- Digital literacy
- Data analysis
- Writing
- Communication planning
Location
- Sydney
- Brisbane
Work Type
- Full-time
- Hybrid
Education Level
- Tertiary qualifications in Communications, Public Relations, Marketing, or a related discipline
Benefits
- Salary packaging options up to $15,900 tax-free
- Hybrid and flexible working arrangements
- 9-day fortnight opportunity
- In-house training and professional development opportunities
About the Company
- Settlement Services International (SSI Group) is a community-based organization and social business supporting newcomers and Australians.
- Supports children, young people, families, people with disability, asylum seekers, refugees, and migrants.
- Programs include employment facilitation, multicultural foster care, community engagement, advocacy, and policy influence.
Equal Opportunity
- SSI strives to be an inclusive workplace and encourages applications from all ages, genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- SSI is a Disability Confident Recruiter and provides support for workplace adjustments.