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About the Role
SSI is seeking an Internal Corporate Affairs Specialist to strengthen how we listen, communicate, and connect with our people across a diverse, purpose-driven organization. This role will drive internal communications and employee engagement, ensuring staff are informed, supported, and connected to SSI’s purpose, strategy, culture, and values.
Responsibilities
- Develop and deliver clear, inclusive, and engaging internal communications for business-as-usual activities and change initiatives.
- Manage internal communication channels, including newsletters, intranet content, briefing materials, and FAQs.
- Partner with leaders and teams to enhance internal communication capabilities and promote best practices for channel usage.
- Lead key online employee engagement forums and events that foster culture, connection, and organizational listening.
- Monitor and report on communication effectiveness using surveys, feedback tools, and digital insights.
- Contribute to broader corporate affairs priorities, such as advocacy campaigns, media activity, and events during high-volume periods.
Requirements
- Tertiary qualifications in Communications, Public Relations, Marketing, or a related discipline.
- Experience in internal communications, corporate communications, or a similar role, preferably within a complex, not-for-profit, or purpose-led organization.
- Strong experience in designing, delivering, and evaluating internal communication and engagement campaigns.
- Understanding of change management principles and their application in communication planning.
- Excellent stakeholder engagement skills with the ability to build trusted relationships with executives, leaders, and staff at all levels.
- Strong digital and data literacy, including the ability to use insights and analytics to improve communication outcomes.
- Flexibility to support external communications activities for the Corporate Affairs team.
- National Police Clearance and Working with Children Check are conditions of employment.
- A Blue Card is required for staff working on, supporting, or managing Queensland child-related work.
Skills
- Clear, engaging, and inclusive messaging
- Internal communications
- Employee engagement
- Communications planning
- Channel management
- Stakeholder engagement
- Digital and data literacy
- Communication measurement
- Change management
- Writing skills
- Tailoring messages for different audiences and channels
- Managing competing priorities
- Accuracy
- Clarity
- Professionalism
Location
- Remote
- Office
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Education Level
- Tertiary qualifications in Communications, Public Relations, Marketing or a related discipline
Benefits
- Salary packaging options up to $15,900 tax-free
- Industry-leading hybrid and flexible working arrangements
- Opportunity for a 9-day fortnight
- Access to in-house training and learning opportunities
- Working alongside professional and dedicated team members
About the Company
- Settlement Services International (SSI Group) is a community-based organization and social business that supports newcomers and Australians to achieve their full potential.
- SSI takes an integrated approach to help everyone thrive within their community and wider Australian society.
- SSI supports children, young people, families, people living with disability, and asylum seekers, refugees, and migrants.
- SSI programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, influencing government and international affairs, and providing thought leadership nationally and globally within the sector.
Equal Opportunity
- SSI strives to be an inclusive workplace for all people.
- SSI welcomes and encourages applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- SSI is a Disability Confident Recruiter.