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About the Role

This Client Director role within Cisco's Enterprise Organization focuses on developing and executing comprehensive customer success plans and aggressive growth strategies to maximize Cisco's opportunity. You will manage sales teams across IT and business units, oversee booking and expense responsibilities, and make strategic business decisions impacting people development, customer loyalty, and long-term goals.

Responsibilities

Develop and execute comprehensive customer success plans.
Develop and execute aggressive growth strategies.
Develop and execute an action plan to deliver key customer outcomes.
Maximize Cisco's opportunity.
Manage sales teams across IT and business unit groups using a "sell-to, sell-with, and sell-through" model.
Manage booking and expense responsibilities.
Be accountable for solid long-term business decisions, including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues against long-term goals.
Identify, develop, and implement key initiatives aligned with Enterprise Operation Strategy & Execution Priorities.
Lead and coach teams through transformation using account planning, opportunity identification, business relevant/customer value selling, business disciplines, and Challenger Sales strategy.
Develop and manage relationships with CIO, CSO, CTO, IT, and Buyer to relate product/solution to business value.
Exceed bookings goals by geography, architecture, and vertical.
Manage operating expenses (Opex) goals.
Maintain forecast accuracy.
Provide visibility and in-depth knowledge into numbers, including customer insights, macro/micro-trends, and consumption models.
Attract, develop, and retain high-performance account team talent through career development, coaching, performance management, and hiring.
Strategically lead and influence your team and integrated cross-functional teams.
Focus on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst peers.
Consistently strive to improve and reinvent yourself.

Requirements

BA degree or equivalent work experience.
5+ years in leadership roles selling solutions to senior executives at named accounts.
Demonstrated track record managing large accounts with significant revenue responsibility and/or profit/loss center.
Demonstrated track record of overachieving targets to meet stretch goals.

Skills

Thought leadership
Strategic thinking
Effective written and verbal communication
Cross-functional influence
Closing large, strategic deals
Understanding a broad range of Cisco technologies
Business development
Strategy experience
Executive presence
Persuasion skills
Ability to convey complex concepts in a compelling, concise, and creative way
Balancing short-term pressures with long-term goals
Ability to build and lead in a matrix-managed team culture

Location

East Coast

Work Type

Full-time

Experience Level

5+ years in leadership roles

Education Level

BA degree or equivalent work experience
MBA or graduate degree preferred

Salary/Compensations

$406,600.00 - $513,100.00 (U.S. and/or Canada)
$406,600.00 - $590,100.00 (New York City Metro Area)
$396,000.00 - $595,900.00 (Non-Metro New York state & Washington state)

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short-term disability coverage
Long-term disability coverage
Basic life insurance
Restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
Flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid days per full calendar year to volunteer
Performance-based incentive pay (sales roles)
Annual bonuses (non-sales roles)

About the Company

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era.
Cisco has been innovating for 40 years to create solutions that power how humans and technology work together across physical and digital worlds.
Cisco's solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Opportunities to grow and build are limitless at Cisco.
Cisco fosters a collaborative environment with empathy to make significant things happen on a global scale.
Cisco's impact is everywhere due to the widespread nature of its solutions.