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About the Role
We have an exciting opportunity for a ward clerk to join our hospital on a permanent part-time basis. As a Ward Clerk, you are responsible for providing support and assistance to patients and their families. You must be passionate about being in the front line dealing with the general public, our patients and staff. You must also enjoy a varied and fast-paced administration role. The successful applicant would need to be flexible and have strong interpersonal and time management skills.
Responsibilities
- Manage admission and discharge processes to ensure appropriate bed management and utilisation.
- Manage incoming and outgoing calls to the ward.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compile and manage patient admission papers and clinical notes.
Requirements
- Minimum 2 years’ experience in an administration hospital-based role.
- Excellent communication skills with a strong customer service focus.
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- High level time management and organisational skills.
- A professional and personable disposition.
- Ability to work within a team environment and multitask.
- Willingness to learn and the ability to grasp concepts with ease.
- Previous experience using Patient Information Systems (i.e. Meditech).
- Must provide or complete a National Police Check conducted within the previous 12 months.
- Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
Skills
- Client care
- Customer-focused service
- Microsoft office suite
- Data entry accuracy
- Time management
- Organisational skills
- Medical terminology
- Teamwork
- Multitasking
- Learning agility
- Patient Information Systems (i.e. Meditech)
- Hospital mainframe systems
Location
- Sydney
Work Type
- Permanent
- Part-time
- Onsite
Experience Level
- Minimum 2 years’ experience in an administration hospital-based role
Education Level
- Certificate in Medical terminology highly regarded
Salary/Compensations
- AUD 33.92 - AUD 34.65 - hourly
Benefits
- Recognition programs
- Employee referral bonuses
- Scholarships
- Free access to LinkedIn Learning
- Ramsay Leadership Academy
- Ramsay Rewards
- Lower hospital cover costs
- Higher extras limits on services like General and Major Dental
- Pharmacy and allied health discounts
- Flexible rostering options
- Flexible leave
- Free, confidential counselling and wellbeing support 24/7
- Salary packaging
- Novated leasing
- Discounts on leisure travel, gyms and lifestyle services
About the Company
- For over 30 years, Strathfield Private Hospital has been proudly serving Sydney’s inner west, delivering exceptional care across cardiac services, orthopaedics, urology, breast surgery, endoscopy, ENT, general and colorectal surgery, and bariatric procedures.
- As part of the Ramsay Health Care network, we combine world-class facilities with a warm, supportive environment for both patients and staff.
- Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.
- At Ramsay Health Care, “people caring for people” is at the heart of everything we do.
- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff.
- A values-led workplace where you’ll be supported personally and professionally.
- A place with flexible, permanent and career-growth opportunities nationwide.
Equal Opportunity
- Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.