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About the Role

We are currently looking for a Claims Bordereaux Analyst to work with us on a full-time basis in London, reporting into the Claims Delegated Authority Manager. You will take a proactive approach to the management of delegated claims and look to uphold a quality claims service, taking into account applicable regulatory requirements.

Responsibilities

• Monitor, pursue, review, and load claims bordereaux.
• Report on claims bordereaux data and metrics.
• Review data quality and drive improvement.
• Liaise with the outsourced bordereaux function.
• Identify, report, and resolve Delegated Authority breaches.
• Assist the Claims Delegated Authority Manager with the Claims Delegated Authorities function.
• Assist with Conduct Risk related activities.
• Help drive forward good Conduct for the business to deliver the best outcomes for customers/policyholders.
• Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Risk Committee (URC), ExCo, and Board for Conduct Risk.

Requirements

• Good knowledge of bordereaux processing tools.
• Good knowledge of Lloyd’s Standard Claims Reporting bordereaux (version 5.2).
• Knowledge of market strategies.
• Awareness of firm-specific procedures related to own role.
• Demonstrate growing understanding of colleagues' roles and their relationships to the firm's structure and business plans.
• Willingness to continue developing knowledge of policies, underwriting, and related issues through formal and informal learning.
• Awareness of potential business risks within own job role and the controls in place to mitigate them.
• Report all significant changes in risks or control effectiveness to your line manager in a timely manner.

Skills

• Bordereaux processing tools
• Lloyd’s Standard Claims Reporting bordereaux (version 5.2)
• Market strategies
• Conduct Risk
• Product Conduct Risk Strategy Group (PCRSG)
• Underwriting & Risk Committee (URC)

Location

• London

Work Type

• Full-time
• Hybrid Working

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• IT Home Set-up Support

About the Company

• At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.
• At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.
• Our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment.
• Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Equal Opportunity

• At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
• All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.