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About the Role
As a Food & Beverage Attendant, you will warmly welcome guests, guide them through culinary offerings, and recommend dishes and beverages. Your precision, customer satisfaction focus, and collaborative spirit are key to successful events.
Responsibilities
- Create a welcoming and friendly atmosphere, turning moments into memories and experiences into stories.
- Transform obstacles into opportunities through problem-solving and positivity.
- Elevate dining experiences with personalized food and beverage suggestions.
- Upsell by crafting unforgettable experiences that encourage repeat business.
- Proactively source information to increase product knowledge.
- Communicate confidently with guests and colleagues for seamless teamwork.
- Meticulously set up and pack service areas, taking pride in the space.
Requirements
- Proven track record in customer service within the hospitality sector.
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills.
- Adaptable to diverse food & beverage settings with flexibility across various schedules (early mornings, evenings, weekends, public holidays).
- Possession of a valid RSA or equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a diverse team.
Skills
- Customer service
- Food & beverage protocols
- Table service
- Beverage expertise
- Event service
- Coffee crafting
- Adaptability
- Communication
- Teamwork
- Problem-solving
- Upselling
Location
- Sydney CBD
Work Type
- Full-time
Experience Level
- Hospitality sector experience
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership - discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - earn status & reward points.
- Learn Your Way - access to Accor Academy and Typsy for career development.
- Build Your Network - connect with over 300,000 Accor professionals globally.
- Worldwide Opportunities - career growth within over 400 hotels in the Pacific and 5,000+ across 110 countries.
About the Company
- Mantra 2 Bond Street is centrally located in the Sydney CBD, offering sophisticated rooms and apartments with city views.
- Bar Allora is a modern Italian bar and restaurant in Sydney CBD, inspired by Milan.
- Accor is a world-leading hotel operator with a global presence.
- Accor is an inclusive company that welcomes diversity and supports employee growth and learning.
Equal Opportunity
- At Accor, we welcome you as you are.
- Accor is an inclusive company, building diverse teams across the globe.