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About the Role
As an Assistant Store Manager, you will support the Store Manager in leading the team with warmth, energy, and intention. You will be responsible for coaching staff, creating visual displays, and ensuring a memorable customer experience that aligns with the brand.
Responsibilities
- Support day-to-day store operations with attention to detail
- Deliver customer-first experiences
- Coach, mentor, and provide feedback to team members
- Support store performance in sales, service, and presentation
- Champion company values and foster a collaborative culture
- Maintain a safe and welcoming environment for customers and staff
Requirements
- Proven experience as a retail leader
- Ability to inspire and lead through action
- Strong focus on customer connection
- Solutions-oriented mindset
- Availability for a flexible roster including evenings and weekends
Skills
- Retail leadership
- Team coaching and mentoring
- Visual merchandising
- Customer service excellence
- Operational management
Work Type
- Full-time
Benefits
- Generous team member discount on fragrance, décor, and gifting
- Monthly bonus program
- Performance-based rewards
- Employee recognition programs
- Employee Assistance Program (EAP) for employee and immediate family
- Learning pathways and leadership development
- One-on-one coaching
About the Company
- Retailer specializing in fragrance, décor, and gifting
- Operates 140+ stores across Australia and New Zealand