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About the Role
Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily operations in the General Manager’s absence. This includes ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, and team and inventory management.
Responsibilities
- Directing daily operations of a restaurant in the General Manager’s absence
- Ensuring compliance with company standards in product prep and delivery
- Ensuring compliance with company standards in customer relations
- Ensuring compliance with company standards in restaurant maintenance
- Ensuring compliance with company standards in team management
- Ensuring compliance with company standards in inventory management
Requirements
- 1-2 years of supervisory experience in a food service or retail environment preferred
- Ability to create a great place to work for your team
- Ability to make customers' day through fanatical service and a big smile
- Honest, energetic, motivational, and fun demeanor
- Ability to set high standards for yourself and your team
Skills
- Customer service
- Food preparation
- Inventory management
- Team leadership
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years supervisory experience
Salary/Compensations
- $18.00/hour + Tips + Bonus
Benefits
- Medical
- Dental
- Vision
- Pet insurance
- 401(k) with match based on eligibility
- Employee Assistance Program
- Employee Relief Fund
- Free Meals while you work
About the Company
- Serves outstanding burgers and fries in clean restaurants with a top-tiered customer service approach.
- Operates with real work/life hours, with most locations open from 11:00 am to 10:00 pm.
- Has plans to open more than an estimated 1000 new locations across North America, with an emphasis on promoting from within.
- Works with fresh ingredients and the highest quality products.
- Fosters a fun work environment and culture where food quality and safety are taken very seriously, but the team does not take themselves too seriously.
Equal Opportunity
- Five Guys Operations LLC participates in eVerify.
- It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.
- The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.