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About the Role

Lead the Apparel department by delivering an engaging shopping experience rooted in product knowledge and athlete connection. As a Team Captain – Apparel, you will coach teammates, drive sales, and ensure athletes feel confident in their selections. Be part of a team that delivers performance and style through great service.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, and knowledgeable product information.
• Uphold company merchandising and presentation standards by following established floor sets, signage, price changes, and inventory standards.
• Promote and lead company programs such as customer loyalty, warranty sales, and private label credit card enrollment.
• Contribute to the development of 30-60-90 day plans to support business priorities for assigned departments.
• Help establish working plans for operational initiatives, staffing, hiring, and merchandising sets.
• Execute plans and make adjustments as needed based on independent judgment and analysis of plan effectiveness.
• Perform general store oversight including opening and closing procedures, Front End and Cash Office functions, and teammate supervision when acting as sole leader.
• Communicate departmental goals and plans to direct reports and assign workload based on skill levels.
• Monitor progress against plans and adjust to ensure uninterrupted operations and athlete support while meeting financial goals.
• Develop effective schedules for direct reports to meet athlete traffic demands and operational initiatives.
• Build and lead a strong team that delivers positive athlete experiences.
• Take the lead on sourcing, interviewing, hiring, onboarding, and retaining direct reports.
• Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation.
• Manage teammate performance, including annual reviews and promotional recommendations.
• Hold teammates accountable for compliance with policies and procedures.
• Create a store environment where everyone is always welcome and treated with respect.
• Adhere to and enforce policies and procedures related to safety, loss prevention, and standard operating procedures.
• Hold teammates accountable for meeting or complying with expectations.

Requirements

• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.
• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Skills

• Product knowledge
• Athlete connection
• Coaching
• Sales driving
• Merchandising
• Presentation standards
• Customer loyalty program participation
• Warranty sales
• Private label credit card enrollment
• Operational initiatives
• Staffing
• Hiring
• Scheduling
• Performance management
• Team building
• Communication
• Feedback
• Development
• Recognition
• Motivation
• Accountability
• Compliance
• Safety
• Loss prevention
• Standard operating procedures

Location

• Onsite

Work Type

• Full-time

Experience Level

• 1-3 years of experience

Education Level

• High School Diploma or Equivalent

About the Company

• At DICK’S Sporting Goods, we believe in how positively sports can change lives.
• We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
• Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.
• Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S.
• It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one.
• In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities.
• At DICK’S, we thrive on innovation and authenticity.

Equal Opportunity

• We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.