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About the Role
A fast-growing, Y Combinator–backed startup is building AI agents for the short-haul trucking and industrial logistics space. This high-impact, front-line role is at the intersection of engineering, customer success, and product, serving as the technical face of the company to US customers.
Responsibilities
- Own end-to-end technical deployments for US customers, from onboarding through to long-term success
- Integrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflows
- Act as the primary technical point of contact for US customers, diagnosing and resolving issues quickly
- Work closely with the product and engineering teams to translate customer feedback and field learnings into product improvements
- Build repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motion
- Identify and surface expansion opportunities within existing accounts
- Travel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teams
Requirements
- 3–10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical role
- Strong software engineering fundamentals — comfortable reading, writing, and debugging code across a modern stack
- Experience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.)
- Excellent communication skills — able to translate complex technical concepts for non-technical operations teams
- Self-starter mentality with the ability to operate independently in an early-stage, fast-moving environment
- Based in or willing to relocate to Austin, TX
Skills
- Logistics
- Fleet management
- Waste management
- Industrial operations
- AI/ML-powered products
- Route optimization tools
- GPS telematics
- Job management platforms
Location
- Austin, TX
- US
Work Type
- On-site
- Travel
Experience Level
- 3-10+ years
Salary/Compensations
- $110,000 – $135,000 USD annually
Benefits
- Founding-team equity participation
- High-ownership role with direct influence on product, culture, and US market strategy
About the Company
- A fast-growing, Y Combinator–backed startup building AI agents for the short-haul trucking and industrial logistics space.
- A massive market that still largely runs on spreadsheets and manual planning.
- Strong month-over-month revenue growth and a rapidly expanding US customer base.
Equal Opportunity
- Visa sponsorship is not available for this role.