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About the Role

The National Projects & Operations Senior Manager plays a central role in supporting the National Managing Partner and Service Line Leadership Team by providing project leadership, operational coordination, and business improvement support across Audit & Assurance. This role is responsible for translating strategy into action, ensuring initiatives are prioritized, stakeholders are aligned, milestones are achieved, and intended outcomes are delivered.

Responsibilities

Partner with the National Managing Partner and Service Line Leadership Team to identify, prioritize and execute strategic initiatives.
Translate strategic priorities into actionable plans, milestones, deliverables and success measures.
Lead and coordinate national projects and initiatives from inception through to implementation.
Monitor project progress, manage risks and dependencies, and proactively resolve barriers to delivery.
Ensure initiatives remain aligned to strategic objectives and deliver intended business outcomes.
Prepare project updates, recommendations and progress reporting for audit leadership team.
Support the execution of the Audit & Assurance strategic plan and annual business priorities.
Maintain oversight of key initiatives across the national business, ensuring leaders have visibility of progress, issues and opportunities.
Coordinate activities across the 6 markets and national support teams.
Coordinate change management activities that support successful adoption of new tools, processes and ways of working.
Drive accountability by tracking actions, commitments and agreed deliverables.
Maintain visibility of key initiatives and actively manage competing priorities.
Lead business improvement initiatives designed to create greater consistency, effectiveness and scalability across the service line.
Develop practical frameworks, guidance materials, processes and tools that support national execution.
Use stakeholder feedback, data and business insights to identify continuous improvement opportunities.
Support implementation of operational and organisational transformation initiatives.
Build strong relationships with Partners, Directors and support functions across the firm.
Collaborate closely with People & Culture, Digital, Finance, Marketing, Communications and Business Development, and National Quality & Excellence teams.
Influence stakeholders across all levels of the organisation.
Gather, analyse and interpret business data to support decision-making.
Prepare executive reports, presentations, business cases, discussion papers and leadership updates.
Assist with strategic insights into workforce planning, resource management and financial forecasting initiatives.

Requirements

Experience in business operations, project delivery, business improvement and/or change management.
Demonstrated success leading complex, cross-functional or national projects and initiatives.
Experience working within a professional services environment.
Strong project management, planning and organisational skills.
Exceptional stakeholder management and influencing capability.
Strong communication and presentation skills, with the ability to engage senior leaders effectively.
Ability to translate strategic concepts into practical actions and measurable outcomes.
Strong analytical, problem-solving and decision-making skills.
Ability to manage multiple competing priorities in a fast-paced environment.

Skills

Project management
Planning
Organisational skills
Stakeholder management
Influencing capability
Communication skills
Presentation skills
Analytical skills
Problem-solving skills
Decision-making skills

Location

Australia

Work Type

Full time
Permanent
Hybrid

Experience Level

Senior Manager

Benefits

Excellent career progression
Professional development support
9-day fortnight with no salary reduction
Flexible working options available
Fully funded gym membership
Mental health support
Financial and wellbeing coaching

About the Company

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.
Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.
In Australia, we’re proud to support the careers of over 1,500 remarkable people.
With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

Equal Opportunity

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.
Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.