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About the Role

Join a 100% remote team that’s built for performance, not postcode. We offer clear career pathways and rapid growth opportunities, with 70% of new hires promoted within 6 months. This role is open to candidates based in Australia on the Eastern Seaboard with full working rights, requiring a commitment to a full-time schedule of 8:30am – 5:00pm, Monday to Friday.

Responsibilities

• Reach out to potential clients and set up appointments.
• Manage schedules with precision.
• Ensure timely follow-ups to leads and sales team members.
• Collaborate with sales teams and partners to deliver SaaS revenue.
• Spend approximately 6 hours daily contacting customers via phone, email, SMS, video calls, and a dialler.
• Follow up on leads over a 14-day period, making calls, sending SMSs, and emails.
• Understand the goals and pain points of Australian business owners.
• Dedicate approximately 1 hour daily to learning Thryv software and improving communication skills through daily huddles, team meetings, call calibration, and one-on-one coaching.

Requirements

• A positive and growth-minded personality.
• Passion for helping Australian businesses thrive and a desire to progress in sales.
• Strong written and verbal communication skills.
• Ability to build relationships.
• Comfort with technology and quick learning of new systems.
• A basic understanding of business language.
• Previous sales or call centre experience is a bonus but not essential.
• Availability to work full-time, Monday to Friday (8:30am–5:00pm AEST).
• Must be based in Australia (Eastern Seaboard) with valid working rights.
• Commitment to a full-time structure; part-time arrangements are not supported.

Skills

• Communication Skills
• Relationship Building
• Tech Savvy
• Business Acumen

Location

• Australia (Eastern Seaboard)

Work Type

• 100% remote
• Full-time

Experience Level

• Entry level (sales or call centre experience is a bonus but not essential)

Salary/Compensations

• Commission opportunities
• Annual salary reviews

Benefits

• 100% remote work – within Australia
• Clear career pathways and fast progression opportunities
• Supportive culture – daily coaching, team huddles, and a fun, values-driven team

About the Company

• At Thryv, we are fiercely devoted to the success of local businesses.
• For over 125 years, we’ve helped small businesses compete and win, evolving from directories to cutting-edge software, automation tools, and digital marketing services.
• We help Aussie and Kiwi business owners manage their time, connect with customers, and grow with confidence.
• We are selling time, sanity, and success.