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About the Role
Shape the future of payments and AI powered commerce, leading the technology strategy behind one of Zip's most critical platforms. This is a rare opportunity to influence the future of commerce while leading high performing engineering teams delivering platforms that are trusted by millions of customers and merchants.
Responsibilities
- Define and execute the engineering strategy for Zip's Merchant & Payments domain, aligning technology investment with our long term business strategy.
- Lead the evolution of our merchant and payments platforms across onboarding, orchestration, trust, settlement and merchant enablement.
- Partner closely with Product, Design and Architecture leaders to deliver seamless merchant experiences from acquisition through to ongoing growth.
- Shape the future of AI enabled and Agentic Commerce by identifying opportunities to apply emerging technologies to customer and merchant experiences.
- Build, mentor and inspire high performing engineering leaders, creating a culture of innovation, accountability and engineering excellence.
- Drive modern engineering practices, sustainable delivery models and operational excellence across multiple engineering teams.
- Provide technical leadership across cloud native platforms and distributed systems while balancing innovation with resilience, security and reliability.
- Influence executive stakeholders and external partners to help shape the future of payments and digital commerce.
- Champion continuous improvement through experimentation, learning and technology innovation.
Requirements
- Extensive leadership experience building and scaling engineering organisations within fintech, payments, digital commerce or marketplace businesses.
- Deep expertise across modern payments architecture, including payment orchestration, tokenisation, acquiring, fraud, trust, clearing and settlement.
- Experience defining technology strategy that balances long term platform evolution with commercial outcomes.
- Strong knowledge of cloud native architectures and distributed systems, with experience guiding engineering organisations at enterprise scale.
- Experience applying AI to improve customer experiences, merchant capabilities or engineering productivity.
- Demonstrated success leading Engineering Managers and senior technology leaders while building inclusive, high performing cultures.
- Strong commercial acumen with the ability to influence executive stakeholders across Technology, Product and the broader business.
- Experience working with modern engineering technologies such as AWS, Kubernetes and microservices architectures.
- A passion for innovation, continuous improvement and building engineering teams that thrive through change.
- A mindset that embraces AI and new tools to adapt, learn and grow.
- An aptitude for identifying and managing risks.
- Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
Skills
- modern payments architecture
- cloud native platforms
- distributed systems
- AWS
- Kubernetes
- microservices architectures
- AI
Location
- Sydney
- Melbourne
Work Type
- Hybrid
Experience Level
- Director
Benefits
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
- 2 days paid volunteering leave per year
- Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
- Fee-free Zip products, and discounts with Zip merchant partners
- Team social events, epic offices, free breakfast daily, and weekly free lunches
About the Company
- Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
- Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
- We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.
Equal Opportunity
- Be a part of a team that reflects the diversity of our customers
- We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
- Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.