About the Role
Join our dynamic and agile team revolutionizing TELUS operations by designing data-driven solutions that optimize OpEx, CX, sales, billing, and other key metrics. This role offers an exciting opportunity to work with innovative talent and leading-edge technologies, developing your skills while solving significant challenges.
Responsibilities
- Design and build robust data pipelines and architectures on Google Cloud Platform (GCP), leveraging BigQuery, Workflows, Cloud Scheduler, Dataproc, and Batch jobs.
- Establish scalable ETL/ELT processes that efficiently ingest, transform, and prepare data from diverse sources for analytics and reporting.
- Build and manage GCP resources using Pulumi and YAML configurations, and maintain code in GitHub.
- Conduct in-depth exploratory data analysis and apply statistical methods, machine learning techniques, and AI-driven analytics to uncover patterns, trends, and actionable business insights.
- Develop analytical models and leverage AI capabilities to support strategic decision-making and operational improvements across key business metrics.
- Design and build intuitive, visually compelling dashboards and reports in Looker Studio that communicate complex data stories to diverse stakeholders.
- Create data visualizations with a strong eye for clarity, aesthetics, and user experience that enable self-service analytics.
- Leverage GCP's data ecosystem (BigQuery, Workflows, Cloud Scheduler, Dataproc, Batch, and Vertex AI) to optimize query performance, reduce costs, and enable real-time analytics.
- Implement best practices for data governance, security, and scalability within GCP environments.
- Work with business teams and stakeholders to understand data requirements and translate business questions into analytical solutions.
- Document analytical findings and architectural decisions clearly.
- Mentor team members on data best practices.
Requirements
- Master's degree in Computer Science, Data Science, Statistics, Engineering, or a related quantitative discipline — or a PhD in a relevant field.
- 3+ years of experience designing and implementing data architectures and analytics solutions in production environments, delivering measurable business impact.
- Advanced proficiency in Google Cloud Platform (GCP), with hands-on experience in BigQuery, Workflows, Cloud Scheduler, Dataproc, and Batch jobs.
- Expert-level experience with Looker Studio for creating dashboards, reports, and data visualizations that drive business insights and support decision-making.
- Strong foundation in data architecture and ETL/ELT design, with the ability to optimize data pipelines for performance, scalability, and cost efficiency.
- Demonstrated expertise in data visualization and analytics, with a keen eye for designing clear, compelling, and actionable insights that resonate with both technical and business audiences.
- Experience working in GitHub, building and managing GCP resources using Pulumi and YAML configurations.
- Strong SQL skills and experience working with large-scale datasets; proficiency in data modeling and dimensional design.
- Proven experience analyzing structured and unstructured data using statistical methods, exploratory data analysis, and machine learning techniques to drive insights.
- Proficiency in Python or similar languages for data processing and analytics.
- Experience leveraging AI capabilities and tools (such as Vertex AI) to build machine learning models and AI solutions that enhance analytical capabilities.
- Experience deploying and monitoring data solutions in production, with familiarity in CI/CD, version control, and cloud infrastructure best practices.
- Strong ability to translate business questions into analytical frameworks and communicate findings effectively with both technical and non-technical stakeholders.
Skills
- Google Cloud Platform (GCP)
- BigQuery
- Workflows
- Cloud Scheduler
- Dataproc
- Batch jobs
- ETL/ELT
- Pulumi
- YAML
- GitHub
- Looker Studio
- Data Visualization
- Vertex AI
- SQL
- Python
Experience Level
- 3+ years of experience
Education Level
- Master's degree in Computer Science, Data Science, Statistics, Engineering, or a related quantitative discipline
- PhD in a relevant field
About the Company
- Be a part of a transformational journey with innovative talent and leading edge technologies.
- Join our team and what we'll accomplish together
- This is an exciting opportunity to join the Systems Simplification Innovation Hub within Systems Simplification Team.
- We are a dynamic and agile team revolutionizing TELUS operations by designing data-driven solutions that optimize OpEx, CX, sales, billing, and other key metrics across our national workforce.
- Our Data Analytics team is the go-to destination for analytical, creative professionals passionate about developing their talents while solving some of TELUS' most significant challenges.
