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About the Role

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Responsibilities

• Define the vision, and support the team in designing and implementing the architecture to power new global capabilities for Clio's customers.
• Author, review, and ship infrastructure-as-code in Clio's cloud environments.
• Enable product teams to self-serve issues and reduce the time-to-resolve for production issues by smoothing friction points through automation and creating observability tooling.
• Directly supervise, mentor, and collaborate with individual contributors, and build cross-functional relationships across the engineering organization.
• Partner with Clio's product development teams to support them in ensuring all of Clio's products meet a high bar for security, performance, reliability, availability and change velocity.
• Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio's ambitious growth plans for our infrastructure and development teams.

Requirements

• Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products.
• Competency in at least one software development language.
• Deep experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.
• Diverse base of knowledge that allows you to help your team solve complex technical problems.
• Ability to describe successful projects worked on, as well as a collection of lessons learned from failed projects.
• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market, and to coach, develop, and retain engineering talent.
• Strong opinions that are weakly held, and foster that same attitude in others.
• Belief in providing honest, actionable feedback to your team, and encourage your team to reciprocate.
• Devise roadmaps to guide your team, but aren't beholden to them, easily adapt to a constantly changing world.
• Growth mindset when it comes to process improvement and new technologies, especially AI.

Skills

• Systems Engineering
• SaaS products
• Software development
• AWS infrastructure
• AWS managed services (RDS, EKS, Lambda)
• AI

Location

• Australia
• Sydney

Work Type

• Hybrid

Experience Level

• Manager

Benefits

• Competitive, equitable salary
• Top-tier health benefits
• Hybrid work environment
• Flexible time off policy
• Clioversary recognition program

About the Company

• Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
• We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
• We strive to be both human and high performing.
• We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
• We only communicate with candidates through official @clio.com email addresses.

Equal Opportunity

• We are dedicated to diversity, equity and inclusion.
• We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
• We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
• We are committed to equal employment and we encourage candidates from all backgrounds to apply.
• Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.