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About the Role

Serve as the architect of future-state planning for the North America (NA) market, optimizing supply chain and fulfillment operations. Implement long-term strategies aligned with business objectives, working closely with key stakeholders to deliver exceptional customer value. This Individual Contributor role leads two major transformations: implementing a formal Sales & Operations Planning (S&OP) process in the US and leading the improvement of the existing S&OP process in Canada, while acting as the key NA Planning representative for a global transition to an Advanced Planning System.

Responsibilities

Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market.
Facilitate monthly review meetings, identifying misalignments between demand and supply, and owning the escalation process for senior leadership decisions.
Own the long-term view (16–52 weeks) of end-to-end plans, collaborating with counterparts to assess risks and ensure infrastructure supports initiatives like 'Project 500' and 'Infinite Choice'.
Establish a framework for alignment on long-term network strategy across both markets, from volume allocation to distribution center perspective.
Identify risks and opportunities associated with evolving box count and site performance.
Act as the primary cross-functional liaison to identify and resolve long-range constraints.
Translate planning strategies into P&L impacts, quantifying effects on inventory, cost, and service levels.
Partner with global Planning counterparts to adapt best practices for NA and foster a unified North American planning culture.
Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability.
Help define detailed business requirements for planning tooling strategy, participate in vendor evaluations, and draft business cases for moving to an automated Planning System.

Requirements

A strategic mindset with the ability to solve future structural problems.
Strong data-driven and analytical skills to critically analyze complex problems.
Effective communication skills to distill complex supply chain risks into clear decision points for executives.
Comfortable driving process adoption in an environment transitioning to integrated planning.
Self-driven with the ability to drive tasks to completion end-to-end.
Understanding of planning system architectures (APS/ERP) and capacity constraints.
6+ years of experience in Supply Chain Planning, S&OP, Network / Operations Strategy, or related positions.
Strong experience facilitating S&OP / IBP cycles, including executive presentations and conflict resolution.
Excellent quantitative and analytical skills for data gathering, analysis, visualization, and presentation.
Experience implementing, managing, or working with Advanced Planning Systems (APS) and managing 'build vs. buy' decisions.
Proficiency in spreadsheet applications like Microsoft Excel and Google Sheets, with preference for automation skills.
Ability to work as an Individual Contributor who leads through influence across cross-functional stakeholders.
Strong verbal and written communication abilities for technical and non-technical situations.
Possible exposure to common allergens (e.g., peanuts, tree nuts, milk) in a food company environment.

Skills

Supply Chain Planning
S&OP
Network Strategy
Operations Strategy
Advanced Planning Systems (APS)
ERP
Microsoft Excel
Google Sheets
Data Analysis
Quantitative Analysis
Forecasting
Inventory Management
Capacity Planning
Process Improvement
Cross-functional Collaboration
Executive Communication
Conflict Resolution
Change Management

Location

Toronto, ON

Work Type

Hybrid
Full-time

Experience Level

Senior
6+ years

Education Level

Bachelor’s / Master’s degree in Engineering, Business, Supply Chain, or a related field

Salary/Compensations

$110,600—$118,000 CAD

Benefits

75% discount on weekly meal kits (HelloFresh and Chefs Plate)
50% off weekly Factor meal box
Health & Dental benefits from day 1
Health Spending Account
Unlimited access to the Headspace app
25% discount on GoodLife fitness memberships
Generous vacation and PTO
Parental leave top-up program
Development opportunities and L&D fund
Team socials and company days

About the Company

HelloFresh is a meal kit company.
They offer amazing discounts on meal kits.
They have diversity & inclusion initiatives with ERG's like FreshPride, Women Empowered and LIMES.
They have punny meeting room names.

Equal Opportunity

Committed to our diversity, equity & inclusion efforts.