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About the Role

This is a hands-on role focused on delivering exceptional service and experiences to valued, loyal guests, with a strong presence in operations and supervision of a talented team.

Responsibilities

• Lead and develop a team of hospitality professionals.
• Ensure efficient, friendly, and professional food and beverage service is provided to all guests.
• Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements.
• Provide guests and patrons an experience and environment that exceeds expectations.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Implement and establish on-the-job training programs for colleagues.
• Build strong, interdepartmental relationships in the Hotel.

Requirements

• Experience in Food & Beverage operations in a hotel or hospitality venue.
• All round Food & Beverage knowledge including barista & bar skills.
• A passion for leadership and strong communication skills.
• The ability to multi-task and work efficiently in a dynamic environment.
• Availability to work 38 hours per week, including weekends and Public Holidays.
• A valid NSW RSA.
• Valid Australian working rights.

Skills

• Barista skills
• Bar skills
• Leadership
• Communication skills
• Multi-tasking
• Working efficiently in a dynamic environment

Location

• Sydney CBD

Work Type

• Full-Time
• Permanent

Benefits

• Discounted Heartist® rates across global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Opportunity to grow and travel globally across more than 110 countries, 45 hotel brands.
• Continuous learning and investment into capability.
• Work alongside passionate industry professionals.
• Mentorship by experienced Accor Hospitality professionals.

About the Company

• Accor believes that hospitality is a work of heart, fostering a culture through a diverse and inclusive workplace.
• Committed to positive action in business ethics, integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion.
• Offers boundless opportunities for career advancement and professional development across the globe.
• Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

Equal Opportunity

• An inclusive company aiming to attract, recruit and promote diverse talent.
• Offers reasonable adjustments to support candidates.
• Welcome to disclose any adjustment needs for the recruitment process.