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About the Role

This role manages all Technical Services functions, including cataloging, acquisitions, renewals, and invoice processing. The position involves leading, supervising, and developing staff, assessing workflows, and building alignment across stakeholders. The individual will also assist with contract lifecycle management, budget preparation, and managing electronic resource lists.

Responsibilities

• Manages all Technical Services functions, including cataloging, acquisitions, renewals, and invoice processing.
• Leads, supervises, and develops technical services staff creating an environment of trust, accountability, and reliability.
• Assesses current workflows, expertise and institutional knowledge and identifies opportunities for improvement while maintaining continuity of service.
• Provides clear expectations, removes obstacles, and supports staff in performing their work effectively.
• Builds alignment across stakeholders—including staff, leadership, and vendors—through clear, practical communication and follow-through.
• Assists the Director with contract lifecycle management and preparation of the annual budget.
• Manages and maintains electronic resource lists and ensures accessibility for firm users.
• Oversees maintenance and development of physical and electronic collections, including data and usage.

Requirements

• Master’s degree in library science from an ALA-accredited college or university.
• Minimum of approximately 7 years of progressively responsible experience in a law firm or comparable fast-paced professional services environment.
• Demonstrated experience managing or supporting technical services functions, including library systems and resource management.
• Demonstrated success implementing process improvements or new approaches with minimal disruption to service delivery.
• Management style characterized by consistency, sound judgment, and the ability to provide clear direction and accountability.
• Strong interpersonal and communication skills.
• Ability to build trust and credibility across a talented, diverse, long-tenured team.
• Strong analytical and organizational skills.
• Proficiency with Microsoft Office required; familiarity with EOS Integrated Library System or similar platforms preferred.
• Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.

Skills

• Library systems management
• Resource management
• Process improvement
• Interpersonal skills
• Communication skills
• Analytical skills
• Organizational skills
• Microsoft Office proficiency
• EOS Integrated Library System or similar platforms familiarity

Location

• Los Angeles, California
• DC
• NV
• SD
• SF
• LA
• New York
• Washington DC

Work Type

• Onsite

Experience Level

• 7 years of progressively responsible experience

Education Level

• Master’s degree in library science from an ALA-accredited college or university

Salary/Compensations

• $130,000-$185,000

Benefits

• If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

About the Company

• Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

Equal Opportunity

• Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
• Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.