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About the Role

Join Zip's Risk & Compliance team to help the business grow responsibly by providing practical advice, strengthening governance, and embedding compliance into all operations. You will work closely with teams across Product, Technology, Legal, and Operations, balancing innovation with regulatory excellence to deliver positive outcomes for customers, merchants, and the business.

Responsibilities

• Partner with stakeholders to provide practical compliance advice on regulatory obligations, including Australian Credit Licence, Australian Financial Services Licence, Design and Distribution Obligations, privacy requirements, and applicable industry codes.
• Provide guidance on appropriate controls that support compliance while enabling positive customer and commercial outcomes.
• Support the ongoing operation and continuous improvement of Zip's Compliance Program.
• Assist with breach reporting activities, including assessment, investigation, reporting, and ongoing monitoring.
• Prepare compliance reporting, governance insights, and regulatory submissions for management and governance forums.
• Contribute to the development and continuous improvement of compliance frameworks, policies, and procedures.
• Monitor regulatory developments across Australia and New Zealand, assess business impacts, and support the implementation of regulatory change initiatives.
• Develop and deliver compliance education and awareness activities.
• Build trusted relationships across Legal, Risk, Product, Technology, and Operational teams.
• Support engagement with regulators and external stakeholders.

Requirements

• Typically 5+ years' experience in compliance, risk, legal, or a related discipline within financial services, fintech, or another regulated industry.
• Sound understanding of regulatory frameworks for consumer credit and financial services, including Australian Credit Licence, Australian Financial Services Licence, Design and Distribution Obligations, and privacy requirements.
• Experience providing practical compliance advice and supporting the implementation of compliance frameworks and regulatory change initiatives.
• Experience preparing governance reporting, compliance insights, and regulatory submissions.
• Strong stakeholder management skills with the ability to build trusted relationships and provide commercially balanced advice.
• Excellent analytical, communication, and problem-solving skills.
• Proactive approach with the ability to manage competing priorities in a fast-paced environment.
• Mindset that embraces AI and new tools to adapt, learn, and grow.
• Aptitude for identifying and managing risks.
• Alignment with company values: Customer First, Own It, Stronger Together, and Change the Game.

Skills

• Regulatory compliance
• Stakeholder engagement
• Risk management
• Compliance frameworks
• Policy development
• Regulatory reporting
• Governance
• AI adoption
• Analytical skills
• Communication skills
• Problem-solving skills

Location

• Sydney, Australia

Work Type

• Hybrid

Experience Level

• 5+ years

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• $299 annual wellbeing allowance.
• Free access to wellbeing platform Sonder for employees and family members.
• Discounted private health insurance.
• Discounted fitness sessions through ClassPass.
• 2 days paid volunteering leave per year.
• 2 days study leave per year.
• 2 days religious or cultural leave per year.
• Fee-free Zip products.
• Discounts with Zip merchant partners.
• Team social events.
• Free breakfast daily.
• Weekly free lunches in Sydney and Melbourne.
• Access to Flare Benefits Hub.
• Novated Leasing with savings on groceries, fuel, technology, fashion, dining, and more.
• Health and wellbeing benefits.

About the Company

• Zip Co Limited (ASX: ZIP) is a digital financial services company offering innovative, people-centred products.
• Operates in Australia, New Zealand, and the United States.
• Offers access to point-of-sale credit and digital payment services.
• Connects millions of customers with tens of thousands of merchants.
• A values-led business guided by Customer First, Own It, Stronger Together, and Change the Game.

Equal Opportunity

• Provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and other unique characteristics.
• Ensures recruitment processes are accessible and inclusive.
• Makes adjustments to ensure a fair and equitable experience for all candidates.