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About the Role
As Operations Manager, you'll oversee a portfolio of disability services across 6-8 sites, leading a team of 6-7 direct reports and supporting service excellence across your region.
Responsibilities
- Lead and develop a team of Practice Leaders across your area
- Drive quality service delivery and positive participant outcomes
- Champion a strong culture of safety, compliance and safeguarding
- Support workforce planning, performance management and team development
- Build strong relationships with participants, families and stakeholders
- Contribute to service growth, innovation and continuous improvement
- Ensure services operate in line with NDIS requirements and organisational standards
Requirements
- Minimum 5 years' experience within the disability, community services or human services sector
- Proven leadership experience managing multi-site operations and diverse teams
- Experience leading and coaching frontline leaders to deliver high-quality services
- Strong understanding of the NDIS and disability service delivery environment
- Excellent stakeholder engagement, problem-solving and decision-making skills
- Ability to manage competing priorities while driving performance outcomes
- Relevant qualifications and/or equivalent industry experience
- Current unrestricted full driver's licence is essential
- National Police Check
- NDIS Worker Screening Check
- First Aid and CPR Certificates
Skills
- Stakeholder engagement
- Problem-solving
- Decision-making
- Performance management
- Workforce planning
- Team development
- Leadership
- Coaching
Location
- Bathurst, Sydney or Western Sydney
- Bella Vista NSW
Work Type
- Full-Time
- Monday to Friday
- Travel & Overnight Stays Required
Experience Level
- Minimum 5 years' experience within the disability, community services or human services sector
- Proven leadership experience
Education Level
- Relevant qualifications and/or equivalent industry experience
Salary/Compensations
- SCHADS Level 5 + Travel Allowance
- Access to Salary Packaging options of over $15K
Benefits
- Access to Salary Packaging options of over $15K
- Travel Allowance provided
- Ongoing leadership development opportunities
- Opportunity to WFH on occasion
About the Company
- Lifestyle Solutions is seeking an experienced and dynamic Operations Manager to lead disability services across multiple locations in NSW.
- This is an exciting opportunity for an experienced people leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about making a meaningful difference in the lives of others.
- Join a purpose-driven not-for-profit organisation
- Be part of a culture focused on innovation and continuous improvement
- Work for an organisation committed to inclusion, dignity and independence