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About the Role

Lead retail project delivery, coordination, operational efficiency, and financial performance for a portfolio of retail design projects, serving as a key point of contact for major clients. Bring a creative, forward-thinking mindset to help teams deliver work effectively and continuously elevate project execution.

Responsibilities

• Provide leadership over project processes, maintain clear communication with teams and clients, and identify opportunities to improve efficiency and consistency.
• Collaborate with design leaders and discipline leads to establish, monitor, and manage project budgets.
• Prepare fee proposal templates, support development and negotiation of project contracts, and oversee program-level scope changes.
• Ensure project profitability targets (20% or higher) are met or exceeded.
• Plan, communicate, and track project milestones from client request through the delivery of complete design documentation packages.
• Participate in QA/QC reviews, identify recurring issues across projects, and implement strategies to improve program-wide quality and consistency.
• Conduct weekly project reviews to monitor earned value, resource utilization, and staffing alignment.
• Oversee and establish standards for the initiation and maintenance of project information and opportunities in Deltek Vantagepoint.
• Develop project work plans and budgets in collaboration with Project Coordinators.
• Coordinate project billing with client accounting requirements, ensuring accurate and timely invoices.
• Manage accounts receivable and support collections efforts to meet the firm’s goal of payment within 30 days of deadlines.
• Identify opportunities for additional services and ensure project outcomes align with client goals.
• Schedule regular reviews with the Principal in Charge and other PM leadership.
• Oversee project closeout activities and lead lessons-learned discussions, ensuring follow up on actionable items to drive improvements.
• Supervise Project Coordinators, including training, task assignment, performance review, coaching, and conflict resolution, in alignment with company policies.
• Build and strengthen client relationships, support business development and market growth initiatives.
• Perform other duties as assigned.

Requirements

• Bachelor’s or Master’s degree in Architecture, or a related field.
• 15+ years of experience managing design delivery or program management within architecture, engineering, or multi-disciplinary design consulting environments.
• Experience coordinating architects and engineers through the design and documentation phases of national or multi-site large-format retail programs.
• Strong understanding of retail design programs, building codes, and architecture/engineering documentation standards.
• Experience managing high-volume project portfolios or multi-site programs.
• Experienced in both interior and exterior architectural document development.
• Proficiency with project/program management software, Adobe Suite, Microsoft Office, Bluebeam, Deltek Vantagepoint, and Outlook.
• Excellent design insight, problem-solving skills, and the ability to learn and adapt quickly.
• Exceptional communication, collaboration skills, and relationship management with clients, internal teams, and external partners.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Cushing Terrell will not sponsor applicants for work visas.

Skills

• Project/program management software
• Adobe Suite
• Microsoft Office
• Bluebeam
• Deltek Vantagepoint
• Outlook
• Design insight
• Problem-solving
• Adaptability
• Communication
• Collaboration
• Relationship management

Location

• U.S.

Work Type

• Full-time

Experience Level

• 15+ years

Education Level

• Bachelor's degree in Architecture or related field
• Master's degree in Architecture or related field

Salary/Compensations

• $90,000 to $110,000 annually
• Eligible for an annual performance bonus

Benefits

• Competitive benefits package
• Work opportunities in a variety of locations and markets

About the Company

• Cushing Terrell is a multidisciplinary design firm with 17 offices and more than 500 team members who bring together their expertise to deliver holistic built environments.
• Leveraging our influence as designers, we work to create sustainable systems and spaces that help people live their best lives.
• At Cushing Terrell, we empower creative designers to discover imaginative, responsible, first-of-their-kind environments.
• We support a strong, cohesive team, from our design professionals to our business operations staff.
• Together, we champion diversity, equity, inclusion, and belonging, placing people at the center of our practice, thus our tagline, “design meets you.”
• Together, we find joy in uncovering imaginative solutions for the people who work here, the people we work for, and the planet as a whole.
• We offer a company culture that celebrates all the unique viewpoints and personalities that make up our talented team.

Equal Opportunity

• Cushing Terrell is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
• Contact 406.248.7455 if you require assistance or accommodation during the employment application process.