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About the Role

The Policy Processing Representative is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums.

Responsibilities

Accurately clear new business submissions in a timely manner with an attention to detail.
Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies.
Bind and issue new and renewal commercial insurance policies.
Process endorsements, cancellations and reinstatements.
Process notices of cancellation, non-renewal notices and renewal solicitation notices.
Troubleshoot booking and accounting issues or discrepancies.
Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business.
Provide timely and efficient service to all internal and external customers, including underwriters and brokers.
Create and distribute routine and ad-hoc reports as assigned.
Participate in or handle special projects, as needed.
Collaborates with resources across the organization to pursue continual process optimization and innovation.

Requirements

Intermediate to advanced MS Office Excel and Word skills required.
Excellent verbal and written communication skills.
Attention to detail, accuracy, and data integrity.
Strong organizational and time management skills.
Ability to maintain standards of quality and quantity of output as established by management.
Desire and drive to foster teamwork in a collaborative environment.
Ability to work well within a team and to continually learn in a fast paced and constantly changing environment.
Individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Skills

MS Office Excel
MS Office Word
SQL knowledge
Communication skills
Organizational skills
Time management skills

Work Type

Full-time

Experience Level

A minimum of 1 year of experience in an office environment
Insurance experience preferred
Experience with core business systems and applications preferred

Education Level

BA/BS degree preferred
Business and/or a technology related degree a plus

Salary/Compensations

$22.00 - $27.50 per hour

Benefits

Paid time off for company holidays, vacation, sick and personal days
Paid parental leave
Mental health services
Bonuses
Benefits

About the Company

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals.

Equal Opportunity

Ryan Specialty is an Equal Opportunity Employer.
We are committed to building and sustaining a diverse workforce throughout the organization.
Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions.
Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.
This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.