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About the Role

The Strategic Communication Specialist III will partner with Mobilitas leaders, marketing, change management, and cross-functional stakeholders to support the development and delivery of a differentiated company narrative that reflects our brand, products, and strategic priorities. This role works on communications challenges of diverse scope, requiring analysis of business priorities, audience needs, change impacts, performance data, and other identifiable factors to craft effective messaging, content strategies, and communication solutions. As part of a growing business, this position contributes to communications strategy and content creation—including creative and design execution, brand management, storytelling, change management communications, leadership preparation, and internal and external communication materials—with a focus on increasing awareness of the Mobilitas brand, supporting adoption, and enabling business growth.

Responsibilities

Leverage insights, audience needs, and business context to develop stories aligned to Mobilitas priorities, brand, positioning, and change objectives.
Apply strong writing skills to craft clear, compelling, and audience-specific messages across internal, external, leadership, and change management communication channels.
Collaborate with internal and external partners to coordinate story collection, content development, review, production, and distribution.
Contribute to strategic communication plans, stakeholder communication plans, change communication plans, content strategies, and editorial calendars that support organizational objectives.
Use communication metrics, feedback, and adoption indicators to evaluate effectiveness and recommend practical improvements.
Develop and maintain a working understanding of Mobilitas business priorities, key business drivers, partners, audiences, and new and ongoing initiatives.
Contribute to communications objectives, measures, and success indicators; monitor progress against those metrics and recommend adjustments as needed.
Identify key messages and incorporate them consistently in communications supporting Mobilitas strategy, brand, business priorities, and change initiatives.
Support change management communications by translating change impacts, behavior expectations, timelines, benefits, risks, and next steps into clear, actionable messages for impacted audiences.
Collaborate with change management and project teams to develop partner communications, readiness materials, adoption messaging, FAQs, talking points, training support content, and reinforcement communications.

Requirements

Bachelor’s degree or higher in Communications, Marketing, Journalism, Public Relations, or a related field, or an equivalent combination of education and experience required.
A high school diploma is required.
4+ years of related professional experience with transferrable skills, and at least three years of professional communications experience are required.
Strong writing, editing, and storytelling skills, with the ability to tailor messages for specific audiences, channels, objectives, and change impacts.
Experience developing partner communications, change messaging, FAQs, talking points, readiness materials, training support content, or adoption reinforcement communications.
Strong presentation development skills, including PowerPoint expertise and the ability to translate complex information into concise, visually compelling materials.
Graphic design and visual communication experience, including tools such as Adobe Creative Suite, Canva, or similar design platforms.
Experience supporting brand management, marketing campaigns, social media content, campaign execution, trend monitoring, and performance reporting.
Strong project coordination and project management skills, with the ability to manage multiple priorities, deadlines, stakeholders, and approval workflows in a fast-paced environment.
Strong interpersonal and collaboration skills, with the ability to build trust and work effectively with leaders, internal and external partners, freelancers, project teams, and cross-functional collaborators.
Ability to analyze communication performance, audience feedback, and adoption indicators to identify trends and recommend improvements.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.
Applicants must have authorization to work indefinitely in the US.
Does not provide visa sponsorship for this role.

Skills

Communications
Marketing
Journalism
Public Relations
Writing
Editing
Storytelling
Presentation Development
PowerPoint
Graphic Design
Visual Communication
Adobe Creative Suite
Canva
Brand Management
Marketing Campaigns
Social Media Content
Campaign Execution
Trend Monitoring
Performance Reporting
Project Coordination
Project Management
Interpersonal Skills
Collaboration Skills

Location

Arizona - Home Teleworkers
Alabama - Home Teleworkers
Arkansas - Home Teleworkers
California - Home Teleworkers
Colorado - Home Teleworkers
Connecticut - Home Teleworkers
Delaware - Home Teleworker
District of Columbia - Home Teleworkers
Florida - Home Teleworkers
Georgia - Home Teleworkers
Idaho - Home Teleworkers
Illinois - Home Teleworkers
Indiana - Home Teleworkers
Iowa - Home Teleworkers
Kansas - Home Teleworker
Kentucky - Home Teleworkers
Louisiana - Home Teleworkers
Maine Home Teleworkers
Maryland - Home Teleworkers
Massachusetts - Home Teleworkers
Michigan - Home Teleworkers
Minnesota - Home Teleworkers
Mississippi - Home Teleworker
Missouri - Home Teleworker
Remote (United States, excluding Hawaii and Alaska)

Work Type

Remote
Home Teleworkers

Experience Level

4+ years of related professional experience
3+ years of professional communications experience

Education Level

Bachelor’s degree or higher in Communications, Marketing, Journalism, Public Relations, or a related field, or an equivalent combination of education and experience
High school diploma

Salary/Compensations

The starting pay range for this position across all the states we hire in is $89,865.00-$119,800.00.
Opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.

Benefits

Total compensation package
Annual bonus eligibility for most roles
401(k) with a company match
Career Growth opportunities
Flexible Workplace (Remote-first culture)
Inclusion and Belonging initiatives
Sustainability focus

About the Company

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group.
Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today’s way of doing business.
At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service.
We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company.
We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

Equal Opportunity

Mobilitas Insurance Group is an equal opportunity employer.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations.