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About the Role

Chapter Aesthetic Studio is seeking a driven, guest-focused Studio Sales Manager to lead Fayetteville studio revenue performance, develop a high-performing team, and deliver exceptional guest experiences. This role combines hands-on sales leadership with operational oversight, partnering closely with the Managing Clinical Director (MCD) to drive business results, optimize studio performance, and support a seamless guest journey.

Responsibilities

Drive studio revenue growth and achieve sales and profitability goals
Lead consultative guest experiences in partnership with the MCD, including scans, needs assessments, and treatment recommendations
Coach team members on consultative selling strategies that improve conversion, retention, memberships, and retail sales
Monitor KPIs including conversion, utilization, and revenue performance to identify opportunities and drive results
Execute strategies that increase guest retention, rebooking, and lifetime value
Recruit, coach, and develop a collaborative, results-driven team focused on sales excellence and exceptional guest care
Provide ongoing feedback, accountability, and recognition tied to studio performance goals
Foster a positive, guest-centric culture rooted in teamwork, accountability, and operational excellence
Lead daily huddles and team meetings to align priorities and drive execution
Ensure a seamless, personalized guest experience from consultation through follow-up care
Partner closely with clinical teams to support outstanding guest outcomes and satisfaction
Resolve guest concerns with empathy and professionalism to build loyalty and trust
Support local marketing and community outreach initiatives that drive guest acquisition and brand awareness
Manage daily operations including scheduling, guest flow, inventory, and POS management to ensure efficiency and consistency
Partner with the MCD to align staffing and treatment capacity with business demand
Monitor financial performance and key operational metrics to support studio profitability
Maintain compliance with HIPAA, company policies, and brand standards while supporting front desk and sales operations as needed

Requirements

3–5+ years of leadership experience in sales, aesthetics, retail, hospitality, wellness, or a service-based environment
Proven success driving revenue growth and leading high-performing teams
Strong consultative sales and relationship-building skills
Excellent communication, leadership, and organizational abilities
Experience with CRM systems, scheduling, and operational management preferred
Passion for aesthetics, wellness, and delivering exceptional guest experiences

Skills

Sales
Leadership
Guest Experience
Revenue Growth
Team Development
Consultative Selling
Operational Oversight
KPI Monitoring
Guest Retention
Recruiting
Coaching
Feedback
Accountability
Teamwork
Communication
Organization
CRM Systems
Scheduling
Operational Management
Aesthetics
Wellness

Location

Fayetteville

Work Type

Full-Time

Experience Level

3-5+ years of leadership experience

Salary/Compensations

$65K+
substantial earning potential through monthly incentive pay

Benefits

Competitive pay with monthly bonus incentives
Predictable schedule—no overnights or holiday shifts
Travel support and mileage reimbursement
Access to advanced treatments and cutting-edge technologies
Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave
Employee discounts on services and retail products

About the Company

Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty.
As part of TAG – The Aspen Group – we are redefining the guest experience: making confidence accessible, care personalized and results remarkable.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people.
The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and Lovet Pet Healthcare.
Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year.
TAG is headquartered at 800 W. Fulton Market in Chicago.

Equal Opportunity

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.