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About the Role

This position partners with the Store Director to lead a specific store, focusing on building and retaining a high-performing team, driving sales and operational goals, and ensuring excellent guest service and merchandise presentation.

Responsibilities

• Lead store operations in partnership with the Store Director.
• Build and retain a high-performing and diverse workforce.
• Communicate and inspire the store team with the company's vision and strategy.
• Lead the store team to meet net income, sales, and per cap goals.
• Ensure execution, coaching, and accountability for all objectives.
• Oversee guest service and merchandise presentation.
• Maintain good relations with partners and build relationships throughout the partnership.
• Communicate clear expectations and hold team members accountable.
• Recruit talent.
• Identify, develop, and leverage existing talent.
• Drive talent development through training and communication.
• Maximize team and individual performance.
• Motivate, retain, and stabilize the team through reward and recognition.
• Develop an exit strategy for underperforming team members.
• Recognize and reward behaviors aligned with core values.
• Resolve HR/guest service issues.
• Build strong relationships with team members to support business results.
• Pursue opportunities for self-development.
• Create a learning environment by modeling core values.
• Foster partner and SSC team member relationships.
• Achieve store's sales, per cap, and net income budget.
• Achieve store's payroll rate, inventory goal, and expense targets.
• Maintain initiatives within budgeted guidelines.
• Reduce expenses for maximum sales productivity.
• Collaborate to identify trends, resolve issues, and drive store strategies to meet shrink goals.
• Pass all Loss Prevention audits.
• Collaborate to optimize payroll utilization.
• Utilize reports to analyze business trends and make decisions.
• Work assigned schedule.
• Execute short and long-term business goals.
• Communicate and drive strategic direction.
• Utilize planning pyramid to coordinate goals.
• Provide a consistent guest experience.
• Maintain visual presentation directives.
• Champion all company initiatives.
• Respond and react to communication in a timely manner.
• Perform non-revenue generating tasks.
• Ensure all team members exceed guest service standards.
• Influence growth strategies by sharing insights.
• Develop and maintain a strong alliance with partners.
• Ensure a clean, organized, and safe environment for guests.
• Participate in regional philanthropic activities.

Requirements

• Must be able to stand; walk and use hands to finger, handle, or feel.
• Must be able to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 40 pounds.

Skills

• Leadership
• Coaching
• Accountability
• Talent Recruitment
• Talent Development
• Performance Management
• Reward and Recognition
• Problem Solving
• Business Analysis
• Guest Service
• Merchandise Presentation
• Visual Merchandising
• Communication

Work Type

• Full-time

Salary/Compensations

• $25/hr

About the Company

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