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About the Role
MOTION PT Group, a member of the Confluent Health Family, is seeking a Patient Services Representative to manage front desk operations, verify insurance, maintain patient records, and provide exceptional customer service in a healthcare setting.
Responsibilities
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Skills
- Customer service
- HIPAA compliance
- Electronic Medical Records (EMR) system
Location
- Carmel, NY
Work Type
- Full-Time
Experience Level
- Commensurate with experience
Education Level
- High School Diploma/GED
Salary/Compensations
- $19.00/hour
Benefits
- Competitive salary
- Employee-centric work culture
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks
About the Company
- Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.
Equal Opportunity
- Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.