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About the Role

Edge Imaging is seeking a talented, dedicated, and enthusiastic Post-Secondary Territory Manager to manage and expand our photography business in the post-secondary education sector within a designated geographical territory. This role involves driving photography sittings, client service, and sales growth, overseeing daily operations, and ensuring client satisfaction.

Responsibilities

• Develop and execute a territory sales plan to meet or exceed sales goals.
• Identify and pursue new business opportunities within the university and college sector.
• Build and maintain strong relationships with key decision-makers.
• Lead product and service demonstrations, webinars, and presentations.
• Monitor trends and competitor activities within the post-secondary market.
• Analyze customer needs and feedback to provide insights for product development.
• Track and report on territory performance, sales progress, and market penetration.
• Work closely with internal teams to ensure alignment of products, sales strategies, and client needs.
• Provide ongoing support to existing clients to ensure satisfaction and drive repeat business.
• Resolve customer issues or concerns promptly and efficiently.
• Act as the primary point of contact for internal and external clients.
• Collaborate with faculty, students, and staff to understand project needs and deliver photographic solutions.
• Manage client expectations and ensure timely delivery of photography services.
• Maintain accurate and up-to-date records in CRM systems.
• Submit regular reports on sales progress, customer feedback, and market intelligence.
• Maintain accurate records of studio usage, bookings, and photo session details.
• Manage the studio's budget, ensuring efficient use of resources.
• Ensure systems data is accurate and up to date.
• Support as a photographer if required, capturing high-quality images.
• Work with faculties and students to capture professional images.
• Manage photo sessions, directing subjects, setting up lighting, and composing shots.
• Ensure all images are properly cataloged and stored.
• Oversee the daily operations of the post-secondary studio.
• Ensure the studio is fully equipped with necessary photography equipment and maintain inventory.
• Manage studio bookings, coordinating with faculty, staff, students, and external clients.
• Maintain and troubleshoot studio equipment and arrange for repairs or upgrades.
• Develop and implement best practices for studio workflows.
• Ensure the facility is kept clean, organized, and ready for use.
• Schedule photographers throughout the year to meet customer photography schedules.
• Recruit, hire, and mentor a small team of locally based photographers.
• Ensure photographers uphold the Edge Imaging brand through professionalism and consistent quality.
• Ensure photographers receive proper company-provided training.
• Ensure timely and accurate submission of HR-related documentation.
• Provide training and support for staff on studio equipment, photography techniques, and software applications.
• Support in the development of materials and guides for best practices.

Requirements

• Minimum of 3-5 years of experience in sales, account management, or business development, with a focus on the education, post-secondary, or studio sectors.
• Proven track record of meeting or exceeding sales targets and building strong customer relationships.
• Strong understanding of the educational market and/or studio-related products, technology, and trends.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving and critical thinking abilities.
• Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to travel within the designated territory as needed.
• Ability to sit for extensive periods of time.
• Ability to lift up to 40 lbs & ability to push up to 80 lbs using appropriate equipment provided.
• Ability to stand, walk, bend repetitively for extensive periods of time.

Skills

• Sales
• Account Management
• Business Development
• Client Relationship Management
• Market Research
• Photography
• Studio Management
• Team Leadership
• CRM Software
• Microsoft Office Suite

Location

• London, Ontario

Work Type

• Full-time
• Permanent

Experience Level

• 3-5 years

Education Level

• Bachelor’s degree in Business, Marketing, Education, or a related field (preferred)

Salary/Compensations

• Competitive draw based on experience
• Commission structure tied to sales performance

Benefits

• Benefits package
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities

About the Company

• Edge Imaging is the leading Canadian school Photography Company with over 450 employees and extensive experience in digital capture and school photography.
• Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario, servicing over 3000 schools across Canada.
• Edge Imaging is committed to prompt, efficient, friendly service and quick turnaround times.
• We proudly remain 100% Canadian owned and operated.
• Edge fosters a culture of collaboration, recognition, and growth, prioritizing employee well-being, continuous learning, and opportunities to make a positive impact.
• Edge Imaging is dedicated to capturing milestone moments that matter and helping families, schools, and communities preserve memories.
• Edge is proud to be a recipient of the Canadian HR Reporter’s 2025 Employer of Choice Award.