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About the Role

The Seasonal Zoo Camp Counsellor is responsible for leading Zoo Camp, an educational day camp for children ages 4-16. The role aims to provide fun through activities and nature-related engagement while maintaining educational value in a positive and friendly environment. This position will assist and provide support in implementing the Strategic Plan.

Responsibilities

• Plan and deliver Zoo Camp programming based on weekly themes under the guidance of the Learning & Engagement Coordinator.
• Provide a memorable and fun camp experience through positive interaction with children, including tours, behind-the-scenes visits, singing, activities, crafts, and nature exploration.
• Ensure camper safety and wellbeing by adhering to Toronto Zoo policies and procedures.
• Communicate with parents in collaboration with Group Leaders/Supervisors to ensure a positive camp experience.
• Complete reports, paperwork, and administrative duties, communicating essential information with Group Leaders/Supervisors.
• Share conservation messaging in an engaging way using interpretive methods.
• Inspire sustainability awareness and actions.
• Follow appropriate health & safety protocols, recognizing and reporting hazards/concerns.
• Maintain a clean work area, adhering to health and safety guidelines, including garbage pickup, surface wiping, and washroom cleaning.
• Follow all policies and standard operating procedures.
• Attend required training.
• Assist guests on-site and ensure excellent customer service.
• Perform other duties as assigned by Supervisor or their designate.

Requirements

• Must be enrolled in, or a recent graduate of, post-secondary education, preferably in the education and/or biology field, or possess equivalent training and experience.
• Experience working with children in a camp atmosphere.
• Experience leading educational programs is preferred.
• Ability to work well in a team.
• Demonstrate knowledge of animal, plant, and conservation issues.
• Experience and knowledge of interpretive teaching methods is an asset.
• Demonstrate an awareness of and commitment to sustainable practices.
• Familiarity with the Zoo and its exhibits is preferred.
• Standard First Aid & CPR “C” certification required.
• Must ensure all applicable licenses and certificates remain valid and in good standing.
• Well-developed interpersonal skills.
• Strong communication skills.
• Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation is an asset.
• Knowledgeable in the use of computerized programs and systems.
• Must be able to work weekends, shifts, and holidays as scheduled.
• Must be able to deal with staff and public in a courteous and efficient manner.
• Must be capable of meeting the physical requirements of the position.
• Ability to communicate effectively in English, both written and verbal.
• The successful candidate may be required to provide a police reference check and/or driver’s abstract at their own expense.
• Candidates may be required to take a written and/or practical examination relevant to the position.

Skills

• Interpersonal skills
• Communication skills
• Interpretive teaching methods
• Sustainable practices awareness
• Computerized programs and systems knowledge
• Customer service

Location

• Toronto

Work Type

• Seasonal
• Up to 40 hours per week
• Non-Permanent

Experience Level

• Entry Level

Education Level

• Post-secondary education

Salary/Compensations

• $18.60 per hour

About the Company

• The Toronto Zoo is a dynamic organization committed to protecting wildlife.
• We prioritize animal well-being in all operations and show respect for all wildlife.
• We blend science and traditional knowledge to protect species and their habitats.
• We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation.

Equal Opportunity

• The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city.
• We encourage applications from all qualified individuals who can contribute to our commitment to equity, diversity, and inclusion.
• Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ2S+ persons, and women.