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About the Role

Commercial Engagement Managers (CEMs) are the connective tissue between our pharma brand team clients and our internal delivery and platform teams. You will own day-to-day client relationships, translate brand strategy and marketing objectives into flawless asset production, and shepherd work through the realities of pharma marketing: MLR review, launch timelines, cross-functional coordination, and high client expectations. This is a client-facing role with real ownership from day one.

Responsibilities

Serve as a primary point of contact for pharma brand teams, running status, managing timelines, and building trusted client relationships
Translate client marketing needs into clear briefs and production plans for HTML-native assets (emails, banners, and more) built on our platform
Own quality across deliverables, including QC against client markup, ISI and claims verification against approved source documents, and MLR submission readiness
Support strategic engagements alongside senior team members, including brand planning, workshops, and situation assessments
Help build the systems, processes, and playbooks of a fast-scaling commercial organization

Requirements

2 to 5 years of experience working with pharma brand teams in a client-facing capacity
Experience in account management at a healthcare or pharma advertising agency, life sciences strategy consulting, or another commercial role owning client relationships and delivering under pressure
Exceptional organization and the ability to run complex, multi-workstream client engagements
Clear, confident, client-ready communication, written and verbal
High ownership: you see problems around corners and fix them without being asked
Fluency (or the demonstrated ability to quickly build fluency) in pharma commercial concepts: MLR, brand planning, HCP and DTC marketing, market access
Comfort with technology and eagerness to master our AI-native platform
Hunger for an early-stage, high-intensity, in-person environment

Skills

HTML-native asset production
MLR review
Client relationship management
Brand strategy translation
Production planning
Quality control
Claims verification
Strategic engagement support
Process building
System building
Playbook development
Pharma commercial concepts (MLR, brand planning, HCP and DTC marketing, market access)
AI-native platform mastery
HTML
Figma
Design tooling

Location

Work Type

In-person
Full-time

Experience Level

2-5 years

Salary/Compensations

$110,000 to $160,000

Benefits

Health, dental, and vision insurance
Flexible PTO
401(k)
Visa sponsorship (O-1, H-1B, TN) available
Professional growth stipend
Relocation support
Meals, transportation, and daily logistics support

About the Company

Solstice is redefining how life sciences organizations commercialize their therapeutics.
We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed.
Rapid growth: Over the past year, we have partnered with some of the top life sciences manufacturers and now support 50+ pharma brands.
Frontiers of technology: We build applications at the frontier of AI, experimenting with LLMs and new frameworks to redefine what is possible in pharmaceutical marketing.
Top-tier investors: We have raised from Transformation Capital, Twelve Below, Virtue, and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators.
Building anything great requires commitment and dedication. We are looking for people with the fire to prove others wrong.