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About the Role

Serves as the day-to-day supervisor and subject matter expert for logistics and warehouse teams, supporting manufacturing operations. Functions as a working supervisor, coordinating daily workflow, ensuring accuracy and efficiency, reinforcing procedures, and serving as the first point of contact for operational questions and issues. Bridges frontline operations and department leadership.

Responsibilities

• Coordinate and support daily shipping, receiving, and fulfillment activities.
• Ensure timely processing of customer orders and outbound shipments.
• Support carrier scheduling and shipment coordination.
• Coordinate and oversee international and export shipments, including required documentation and carrier coordination.
• Monitor logistics workflows to ensure timely completion of operational tasks.
• Assist in resolving shipment discrepancies, documentation issues, and operational challenges.
• Maintain accurate logistics records and documentation.
• Support logistics and warehouse activities including order fulfillment, boxing, labeling, palletizing, staging, and shipment preparation.
• Assist with loading and unloading trailers, containers, and delivery vehicles.
• Coordinate material movement and storage activities.
• Ensure warehouse work areas remain organized, safe, and operationally efficient.
• Provide day-to-day guidance and support to Logistics Coordinators and Warehouse Associates.
• Onboard and train new team members.
• Assign and coordinate daily work assignments and operational priorities.
• Provide coaching, training, feedback, and performance input to support team members’ development and effectiveness.
• Ensure Logistics Coordinators reply promptly to all stakeholders.
• Confirm that orders scheduled to ship on a given day are actioned on time.
• Bring any work not handled within the expected timeframe to the Director’s attention promptly.
• Reinforce compliance with standard operating procedures and safety requirements.
• Serve as a resource for troubleshooting operational issues.
• Provide timely, service-oriented responses to all who reach out to logistics.
• Promote teamwork, accountability, communication, and continuous improvement.
• Support compliance with all company safety policies and procedures.
• Reinforce safe material handling, loading, unloading, and warehouse practices.
• Assist in maintaining operational quality standards.
• Identify and communicate safety concerns, process gaps, and improvement opportunities.
• Support audits, inspections, and operational compliance initiatives as required.
• Identify workflow inefficiencies and recommend process improvements.
• Support implementation of operational best practices.
• Assist with continuous improvement initiatives and promote operational excellence across logistics and warehouse functions.

Requirements

• Minimum of 5 years of logistics experience, including at least 2 years in a supervisory capacity.
• Experience with international shipping, customs documentation, or freight-forwarding processes.
• Demonstrated experience coordinating operational activities in a warehouse or logistics environment.
• Experience using warehouse management systems (WMS), ERP systems, shipping software, or related logistics technologies.
• Demonstrated ability to lead, train, and develop team members.
• Strong organizational and communication skills.
• Ability to prioritize competing operational demands in a fast-paced environment.
• Forklift certification or the ability to obtain certification (training provided).
• Prior experience working within a NetSuite ERP environment is a plus.
• Ability to work on-site in a manufacturing and warehouse environment throughout the full shift, including standing and being on your feet for extended periods.
• Ability to move throughout the warehouse and production floor.
• Ability to lift and handle materials as needed, including lifting up to 50 lbs regularly.
• Ability to perform the physical demands of warehouse work, such as loading and unloading trailers, containers, and delivery vehicles, and repetitive bending, reaching, lifting, and moving goods.

Skills

• Logistics & Warehouse Operations
• Shipping & Receiving
• Material Handling
• Workflow Coordination
• Team Collaboration & Communication
• Training & Coaching
• Problem Solving & Decision Making
• Time Management & Prioritization
• Customer Service Mindset
• Safety Awareness & Compliance
• Process Improvement
• Attention to Detail
• NetSuite ERP
• RF scanners
• Warehouse management and shipping software
• Standard documentation and reporting tools

Location

• AUSTIN, TX 78758
• 9715 Burnet Road, Suite 400, Austin, TX 78758

Work Type

• 100% on-site
• Full-time
• Standard daytime hours

Experience Level

• Minimum of 5 years of logistics experience
• At least 2 years in a supervisory capacity

About the Company

• Screen Innovations supports manufacturing operations that produce multiple audio-visual (AV) product lines including projector screens and window shades.