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About the Role

The Director of Nursing provides strategic and operational leadership for nursing and medical operations, ensuring high-quality patient care through effective workforce management, regulatory compliance, operational efficiency, and staff development. This role partners with clinical and administrative leadership to support consistent, compliant, and patient-centered care delivery across all sites in alignment with FQHC requirements and organizational goals.

Responsibilities

Provide leadership and supervision of all nursing and medical assistance staff.
Ensure clinical workflows, staffing models, and operational practices support safe and efficient patient care delivery.
Ensure nursing and medical assistant staff effectively support clinics’ providers and other clinical team members in delivering high-quality, coordinated, and patient-centered care.
Standardize clinical processes, protocols, and workflows to promote consistency and quality across the organization.
Monitor clinical performance indicators and recommend operations improvements.
Act as primary nursing liaison between Advantage Care and outside agencies or partners.
Coordinate and run daily medical team huddles.
Ensure compliance with HRSE, NY DOH, OSHA, CDC, and other applicable federal and state regulations affecting nursing services.
Prepare clinical and other staff for audits, site visits, and inspections, and participate in corrective action planning.
Maintain and update clinical policies, procedures, and documentation standards.
Support organization quality improvement and risk management initiatives related to clinical services.
Use root cause analysis to determine areas of opportunity to improve workflow and departmental growth.
Coordinate annual patient centered medical home application.
Oversee HEDIS measure tracking and reporting to Quality Assurance Committee and Health Plans.
Lead recruitment, onboarding, training, and retention strategies for nursing and medical assistant staff.
Oversee performance evaluations, coaching, corrective action, and disciplinary processes in collaboration with human resources.
Develop and implement education programs for all health center staff.
Ensure appropriate staffing coverage based on patient volume and operational needs.
Partner with administrative leadership to align clinical operations with organizational objectives.
Serve as a resource on nursing practice standards, workforce compliance, and operational processes.
Contribute to strategic planning.
Participate in leadership meetings, committees, and organizational initiatives.
Participate in community outreach initiatives.
Perform other related duties as assigned in support of organizational operations and patient care objectives.
Provide care in a non-judgmental, non-discriminatory manner sensitive to patient and family diversity, preserving autonomy, dignity, and rights.
Maintain current competency in nursing specialty.
Flexibility to work in both health center locations as assigned.
Conduct normal RN activities within scope of practices as needed, including preparing exam rooms, interviewing patients, measuring vital signs, cleaning instruments, operating diagnostic equipment, administering vaccinations, performing lab tests, FIT testing, overseeing logbooks, performing prior authorizations, chronic care management, pre-visit planning, discharge planning, and utilizing NYSIIS for immunization tracking.
Oversee inventory and order medical supplies and materials.

Requirements

5 years of Supervisory experiences.
Current license as Registered Professional Nurse in New York State.
Minimum of 5 years of nursing experience including at least 5 years in a supervisory or administrative capacity.
Excellent verbal and written communication skills.
Strong oral, written and organizational skills.
Proficient computer skills.
Committed and effective team worker.
Strong commitment to the provision of quality medical care for medically underserved individuals.
Proven capacity to work productively in highly collaborative settings and to seek and synthesize input from multiple stakeholders.
CPR certified.
Knowledge of Public Health practices/procedures, HRSA regulations, federal regulations and EMR (ECW).
Bi-lingual (English/Spanish), a plus.

Skills

Nursing
Medical Operations
Workforce Management
Regulatory Compliance
Operational Efficiency
Staff Development
Patient Care
Clinical Workflows
Staffing Models
Clinical Performance Monitoring
Root Cause Analysis
Quality Improvement
Risk Management
Recruitment
Onboarding
Training
Retention
Performance Evaluations
Coaching
Corrective Action
Disciplinary Processes
Strategic Planning
Collaboration
EMR (ECW)
Public Health practices/procedures
HRSA regulations
Federal regulations
CPR
English
Spanish

Location

New York State

Work Type

Full-time
Onsite

Experience Level

Director
Supervisory
Administrative

Education Level

Bachelor’s Degree in Nursing