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About the Role
As a Bell Person at the Crescent Hotel, you'll create a welcoming atmosphere by assisting guests with their luggage, escorting them to their rooms, and setting the tone for an unforgettable stay. If you have a friendly demeanor and a passion for great service, we’d love to have you on our team!
Responsibilities
- Receive guests courteously, extend a warm welcome to the Hotel, and graciously accompany them to their designated accommodations.
- Demonstrate careful and conscientious handling of guest luggage, prioritizing the prevention of any potential damage to both the luggage and its contents.
- Efficiently respond to incoming telephone calls at the bell desk with promptness and professionalism.
Requirements
- Experience in a guest contact position.
- Ability to lift and handle heavy luggage up to 100 pounds to place onto a bell cart.
- Experience in a guest service role.
Location
- Verona, NY
Work Type
- Full-time
Salary/Compensations
- $16.00 hourly
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- 401(k) and life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Upcoming 5,000-square-foot onsite medical center
- Complimentary shuttles
About the Company
- The Crescent is the newest luxury hotel joining the award-winning Turning Stone Enterprises resort in Verona, NY, opening in July 2026 as part of its transformative Evolution.
- This sophisticated property will feature more than 250 guest rooms and suites, upscale dining at Salt, and direct access to the state-of-the-art Grand Expo Convention Center.
- We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
- Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
- Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
- Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.