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About the Role

Jabil is seeking a Server Platform Engineer to contribute to the growth within our Enterprise and Infrastructure division by developing innovative server solutions for customers. This role involves end-to-end definition, development, and validation of server and rack-level solutions, requiring close collaboration with customers and internal teams to ensure optimal performance and meet customer expectations.

Responsibilities

Serve as a trusted technical advisor, guiding customer solutions focusing on application, storage, and networking performance.
Perform system assembly, system-level validation, and debug of server platforms.
Own end-to-end customer escalation management, including issue triage, root cause analysis, supplier coordination, and critical bug resolution.
Lead maintenance release activities, including technology transitions, supply continuity, and implementation of approved design updates.
Engage directly with customers and partners to understand business needs and demonstrate Jabil’s solution capabilities.
Drive pre-sales technical activities to identify and enable new design opportunities.
Develop and maintain strong technical relationships with key customer accounts.
Ensure timely and successful delivery of development efforts for new and sustaining products.
Translate customer requirements into scalable technical solutions.
Deliver technical presentations, training, and updates to customers, partners, and internal stakeholders.
Design and develop customer sample systems and define activities for transition to mass production.
Provide onsite and ongoing customer support, including issue resolution and technical guidance.
Manage and track firmware, BIOS, and BMC updates throughout the product lifecycle.
Continuously evaluate emerging technologies and tools to drive innovation.
Support global customer engagement, including up to 10% domestic and international travel.

Requirements

BSEE, BSCS or equivalent is required.
5+ years of related engineering experience.
Excellent verbal and written communication skills.
Experience working in multi-site and multi-cultural environments.
Proven ability to work within a fast-paced and ambiguous business environment.
Ability to travel up to 10% both domestic and international.

Skills

Exposure to architecture, design and configuration and deployment of server, storage and networking systems.
Working knowledge of server products including embedded remote management standards, interfaces and applications.
Expertise into all aspects of server and storage system performance, including raw, synthetic and application proxy workloads, performance analysis, debug and optimization from the device to the application level.
Facilitation of test results databases and visualization technologies.
Expertise with Linux operating systems, related applications and script development.
Manufacturing, Factory and Assembly experience is a plus.
Experience working in multi-site and multi-cultural environments is preferred.

Location

Austin TX

Work Type

Onsite

Experience Level

5+ years of related engineering experience

Education Level

BSEE, BSCS or equivalent

Salary/Compensations

$83,400 - $116,800 -- $150,000 USD Annual

About the Company

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions.
With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions.
Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Equal Opportunity

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.