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About the Role

As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction.

Responsibilities

• Lead maintenance team members
• Embrace, engage, motivate and train team members
• Prepare make-ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common area maintenance
• Lead preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Lead and participate in the CWS Risk Management and Safety Programs
• Facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success
• Provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects
• Review and analyze the property budget to ensure expenses are maintained within guidelines
• Embrace CWS core values and set an example to the team by demonstrating these values on a daily basis

Requirements

• High school diploma or GED
• Yardi software experience
• Microsoft Office and Outlook software experience
• EPA, HVAC I & II, CPO and local certifications
• Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC
• Possess a valid driver’s license and current automobile insurance
• Own a basic set of hand tools
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to company policies, procedures, and practices
• Able to establish and effective working relationships
• Able to maintain a professional and ethical atmosphere
• Possess supervisory/managerial skills
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team

Skills

• Leadership
• Quality Control
• Expense Management
• CWS Values
• Electricity
• Plumbing
• Carpentry
• Painting
• HVAC
• Microsoft Office
• Outlook
• Yardi software

Location

• Onsite

Work Type

• Full-time

Experience Level

• 2-4 years

Education Level

• High school diploma or GED

Benefits

• 50% apartment rental discount for onsite team members
• 20% rental discount for all other employees
• Multiple medical, dental, and vision plan options
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending and health savings account options
• Fitness Bucks program
• Paid time off
• Company holidays
• Floating holiday
• Birthday holiday

About the Company

• At CWS, our employees are like family.