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About the Role

Gateway is North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Requirements

• Enjoy hands-on, physical work.
• Pay attention to detail.
• Are dependable and punctual.
• Work well as part of a team.
• Follow safety procedures.
• Comfortable working around deceased pets.
• Take pride in doing quality work.
• Active position involving standing, walking and lifting throughout the shift.
• Work around production equipment, heat and noise.
• Able to lift up to 100 pounds.
• Use required PPE and follow established safety procedures.
• Successfully pass the E-Verify employment verification check.

Location

• Austin, TX

Work Type

• Full-Time
• On-site

Salary/Compensations

• $19.00–$21.00 per hour

Benefits

• Industry-Leading Benefits Package
• Competitive hourly pay
• Medical, Dental & Vision coverage
• 401(k) Retirement Savings Plan with employer matching contributions
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid vacation and company holidays
• Paid training and career development
• Employee Assistance Program (EAP)
• Gateway CarePath emotional wellness program
• Health Savings Account & Flexible Spending Accounts
• Pet Insurance
• Employee Discount Marketplace
• Career advancement opportunities

About the Company

• Gateway is North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day.
• We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.
• Caring for pets and supporting grieving families can be emotionally demanding.
• Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.
• If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you.

Equal Opportunity

• Gateway Services is an Equal Opportunity Employer.
• We celebrate diversity and are committed to creating an inclusive environment for all Team Members.