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About the Role

We are the ServiceNow Software Development Kit (SDK) team, building tools and command-line interfaces that enable developers to create scoped ServiceNow applications outside the web browser. Our work enhances the developer experience by integrating with local editors, source-control tools, and AI coding assistants, making Scoped App development faster and more accessible.

Responsibilities

• Design and own SDK components and CLI tools that enforce best practices for Scoped App development, including project scaffolding, testing frameworks, deployment automation, and quality gates.
• Partner with developer advocates and customers to translate user needs into scalable, intuitive tooling that simplifies the Scoped App development lifecycle.
• Build high-quality, clean, and performant TypeScript and NodeJS code for CLI commands, integrations, and platform abstractions.
• Design CLI user experiences and SDK abstractions that integrate seamlessly with local development workflows (Git, VS Code, npm, etc.).
• Integrate AI-driven developer experiences into the SDK, such as code generation, smart suggestions, or automated testing, and own their implementation.
• Mentor SDK engineers and contribute to architecture decisions for building, testing, and deploying Scoped Apps.
• Lead technical strategy for material tooling risks and architectural decisions at the team level.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into development workflows, developer tooling, or problem-solving.
• 8+ years of experience with full-stack JavaScript/TypeScript development, with demonstrated CLI, tooling, or SDK-level work.
• Deep expertise in NodeJS and modern TypeScript patterns; proven ability to ship production developer tools at scale.
• Experience designing user-centric CLI applications or SDK abstractions that developers love to use.
• Expertise with data structures, algorithms, systems design, design patterns, and performance/scale considerations in a distributed context.
• Strong analytical and systems design skills; ability to reason about developer experience, ergonomics, and cross-tool integration.
• Demonstrated ability to own projects with material technical risk and lead cross-team technical decisions.
• Hands-on experience with ServiceNow App Engine, Scoped Apps, or ServiceNow platform development (Nice-to-Have).
• Prior experience building CLIs, SDKs, or developer tooling (npm, webpack, Nx, Vite, etc.) (Nice-to-Have).
• Familiarity with VS Code extension development or editor integrations (Nice-to-Have).
• Experience with Git workflows, package management, or local dev environment tooling (Nice-to-Have).
• Tech lead or mentorship track record on developer experience or tooling teams (Nice-to-Have).

Skills

• TypeScript
• NodeJS
• JavaScript
• CLI
• SDK
• AI integration
• Developer tooling
• Systems design
• Data structures
• Algorithms
• Design patterns
• Performance optimization
• Git
• VS Code
• npm
• webpack
• Nx
• Vite
• ServiceNow App Engine
• Scoped Apps

Location

• AMS - North America and Canada

Work Type

• Flexible

Experience Level

• 8+ years

Salary/Compensations

• $149,800 - $262,200

Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs

About the Company

• ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better.
• We're building an AI-native culture where technology and talent are unstoppable together.
• We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
• Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Equal Opportunity

• ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
• All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
• We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.