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About the Role

The Territory Sales Representative is responsible for generating sales within a specified territory, including cultivating new customers, selling service product agreements, and expanding business with existing customers. This role requires a self-motivated individual to drive sales independently and collaboratively, supporting targeted customers and growth segments while partnering with district leadership and service teams.

Responsibilities

Achieves or exceeds individual and territory sales targets.
Sells the full portfolio of service products, focusing on Service Product Agreements, installations, and contract renewals.
Hunts for new business through prospecting, cold calling, and territory planning.
Develops and executes a territory sales strategy.
Identifies, prioritizes, and maintains a pipeline of target customers.
Assesses customer operations to identify service needs and recommends solutions.
Builds and sustains strong customer relationships.
Serves as a trusted advisor by aligning service solutions with customer requirements.
Communicates customer requirements, SLAs, and expectations to Service Managers and branch teams.
Works jointly with indirect sales partners, district leadership, and service branch personnel to drive coordinated sales execution.
Participates actively in branch meetings, district calls, and sales training activities.
Maintains knowledge of service products, competitive offerings, and market trends.
Reports on sales activity, competitive intelligence, and market conditions.
Generates sales quotes and supports district-level marketing communications.
Manages sales activity documentation and reporting accurately and on time.
Conducts all activities in compliance with company policies, procedures, and ITW values.
Demonstrates accountability for commitments made to customers and internal partners.

Requirements

Bachelor’s degree in business, marketing, sales, or a related field (or equivalent experience).
1–3 years of experience in a service-related or B2B sales environment.
Demonstrated experience prospecting, cold calling, and closing new business.
Experience selling service, maintenance, warranty, or contract-based offerings.
Exposure to the food service industry, commercial food equipment, or institutional kitchen operations.
Proficiency with computer systems and CRM tools.

Skills

Results orientation and strong sales drive
Customer-centric mindset
Relationship building and influencing skills
Business and financial acumen
Communication skills (verbal and written)
Time management and territory planning

Location

Assigned district

Work Type

Full-time
Hybrid

Experience Level

1-3 years

Education Level

Bachelor's degree

Salary/Compensations

The pay rate will depend on the successful candidate’s qualifications and prior experience.

About the Company

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Equal Opportunity

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.