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About the Role

We are looking for a strategic, highly commercial, and visionary Head of Business Data to lead our Business Intelligence and GTM Data Science functions. In this role, you will define the business data layer, acting as the bridge between our Go-To-Market (GTM) engines, finance, and our core Product Data Engineering team. You will ensure we have a flawless "single source of truth" across the enterprise, build out our comprehensive dashboarding ecosystem, and lay the strategic data foundation necessary to power our upcoming AI initiatives.

Responsibilities

Act as the primary visionary for how we leverage internal business data.
Define the overarching data strategy for Zip, mapping out how our internal data ecosystem needs to evolve to support hyper-growth, new product lines, and global scale.
Own the end-to-end dashboarding and reporting ecosystem.
Build and maintain the core Executive Dashboard, targeted dashboards for GTM leadership, and operational views for customer-facing teams.
Architect the data strategy required to unlock AI capabilities.
Structure and expose usage and business data so we can programmatically build automated, intelligent outputs - such as dynamically generated, data-backed presentation decks for our clients.
Partner closely with Finance, Revenue Operations, and Product to define, standardize, and track critical SaaS metrics (e.g., ARR, NDR, Gross Retention, CAC, LTV, Magic Number) via a robust semantic layer.
Collaborate deeply with the Product Data Engineering team (who owns core product tables and overarching infrastructure) to ensure the business data layer is seamlessly integrated, performant, and reliable.
Hire, mentor, and lead a high-performing organization of analytics engineers, BI developers, and data analysts.
Deliver pristine, automated financial and operational reporting utilized by the executive team, Board of Directors, and external stakeholders.

Requirements

10+ years of progressive experience in data analytics, business intelligence, or analytics engineering, with at least 5+ years in a senior leadership role managing managers.
Deep understanding of B2B SaaS business models, unit economics, and standard metrics.
Successfully navigated the complexities of enterprise SaaS billing, CRM data (Salesforce), and financial data.
Proven ability to partner effectively with highly technical engineering teams while delivering clear, commercial value to GTM and Finance leaders.
Exceptional ability to translate complex data concepts into clear business narratives for C-level executives and investors.
Deep expertise in the Modern Data Stack, specifically focused on the analytics and BI layers (e.g., dbt, Looker, Tableau, Sigma).
Strong foundations in data modeling, dimensional modeling, and establishing a governed semantic layer.
Strategic understanding of how to structure, model, and serve data to power Large Language Models (LLMs) and embedded AI features.
Deep understanding of the intersection between GTM systems (Salesforce, Marketo, CS platforms) and back-office financial systems (NetSuite, Stripe, etc.).
Experience preparing a company's data infrastructure for public market readiness (IPO) or leading data diligence during late-stage fundraises.

Skills

dbt
Looker
Tableau
Sigma
Salesforce
NetSuite
Stripe
Marketo

Work Type

hybrid

Experience Level

10+ years of progressive experience in data analytics, business intelligence, or analytics engineering
at least 5+ years in a senior leadership role managing managers

Salary/Compensations

$250,000 - $300,000

Benefits

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners for hybrid employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

About the Company

Zip is the AI platform for enterprise procurement — built for humans and agents working together.
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
Together they’ve saved over $8 billion and processed over $500 billion in spend.
Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Equal Opportunity

We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.