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About the Role

Opensity is seeking a professional and customer service focused Service Specialist to provide various administrative support including copy, print, mail, hospitality, facilities, and receptionist services. This role offers career growth opportunities within a dynamic team.

Responsibilities

• Provide mail services including metering, sorting, and distributing mail and accountable packages per schedule.
• Produce copy, print, and scan projects accurately per written instructions.
• Answer incoming telephone calls, route them to the appropriate person, and greet visitors in a friendly and professional manner.
• Coordinate and maintain client conference rooms, common areas, and kitchens, ensuring they are clean, stocked, and ready for use.
• Organize and distribute client kitchen supplies, maintain inventory control, and order supplies as needed.
• Maintain copy rooms, stock general supplies, deliver paper, and perform basic daily maintenance.
• Perform facilities services which may include hanging pictures, small office moves, cleaning services, and communicating with client contacts regarding building/equipment concerns.

Requirements

• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time.

Location

• San Francisco, CA

Work Type

• Onsite
• Full-time

Experience Level

• 1+ years of experience in a customer services field.

Education Level

• High School Diploma or GED

Salary/Compensations

• $20-25/hr
• Eligible for an annual bonus

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Company

• Opensity's mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering clients to excel.

Equal Opportunity

• Opensity is an Equal Opportunity Employer.
• We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
• Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
• Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.
• We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.