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About the Role
Thompson & Johnson Equipment is seeking an experienced Forklift Mechanic / Technician for a road-based position in the Horseheads/Elmira area. This role involves independent work, local travel, and taking ownership of daily tasks, focusing on problem-solving and customer support.
Responsibilities
- Diagnose, troubleshoot, and repair forklifts and material handling equipment (electric, gas, and diesel)
- Perform planned maintenance and safety inspections
- Use computer-based diagnostics and OEM resources to identify and resolve issues
- Manage and maintain your service van inventory
- Communicate directly with customers to explain repairs and recommend solutions
- Complete work orders accurately and on time
- Deliver quality work — fix it right the first time
Requirements
- Minimum of 2 years of mechanical training and or experience (forklifts, heavy equipment, automotive, diesel, etc.)
- Strong troubleshooting and diagnosing skills across hydraulic, electrical, and mechanical systems
- Ability to work independently with minimal supervision
- Solid communication and customer service skills
- Valid driver’s license with a clean driving record
- Willingness to work overtime as reasonably needed
- Profile assessment, physical (including eye, hearing and lead test) and drug testing for illegal substances
Skills
- Mechanical troubleshooting
- Hydraulic systems
- Electrical systems
- Computer-based diagnostics
- Customer service
Location
- Horseheads/Elmira area
- Syracuse and surrounding region
Work Type
- Road-based
- Full-time
Experience Level
- Experienced
Education Level
- Paid training + OEM certifications
Salary/Compensations
- $26 – $34/hour
- Up to $8,000 Sign-On Bonus
Benefits
- Company-provided service van, tablet, phone, uniforms
- Medical insurance as low as $5/week + FREE vision
- Dental, life, and supplemental coverage
- 401(k) with 50% company match (up to 5%)
- Generous PTO + holidays
- $500 annual tool allowance
- $600 annual well-being reimbursement
- $200 annual gym membership
- $100 annual boot allowance
- $100 annual company clothing allowance
About the Company
- Third-generation, family-owned company serving Upstate NY.
- Reputation for taking care of both customers and employees.
- Average employee tenure: 10+ years.
- Voted a Best Places to Work company by employees (8 years running).
- Culture built on teamwork, respect, and doing things the right way.
- Offers opportunities for career advancement into roles such as service writers, lead techs, mentors, coaches, trainers, and managers.
Equal Opportunity
- Equal Opportunity/Affirmative Action Employer, (M/F/D/V)
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.