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About the Role
Tantillo Auto Group is seeking to hire two Nissan and one Volkswagen counter person for their stores. They pride themselves on delivering outstanding customer experiences with honesty, professionalism, and courtesy. The company values its employees and provides opportunities for growth.
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Requirements
- Must have either Nissan or Volkswagen and/or prior parts counter experience
- High School Diploma or equivalent
- Prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
Skills
- Parts sales
- Customer service
- Communication
- Parts catalog interpretation
- Phone etiquette
- Price quoting
- Estimating
- Inventory management
- Order processing
- Payment processing
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Pay will be based on experience and knowledge of said position
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Employee discounts
About the Company
- Tantillo Auto Group is a premier auto group.
- They pride themselves in delivering a truly outstanding experience to their customers at all levels and across all departments.
- Employees work hard to ensure customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
- The company knows how to value its human capital and gives every employee the opportunity to grow.
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.