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About the Role

Zurich Canada is seeking an Assistant Vice President, Head of Project Management Office (AVP, Head of PMO) to lead the Project Management Office and translate strategic priorities into a disciplined project lifecycle with measurable delivery. This role provides portfolio oversight, governance, and execution discipline across business and technology initiatives, offering a unique opportunity to build knowledge and experience in a supportive environment.

Responsibilities

Lead Zurich Canada’s PMO, setting standards, methods, and best practices for project and program delivery.
Maintain governance frameworks that drive consistency, quality, and disciplined execution across the portfolio.
Oversee intake, prioritization, resourcing, documentation, and reporting in line with strategic priorities, budget, and audit standards.
Provide independent challenge on business cases, plans, risks, issues, dependencies, and go/no-go decisions.
Monitor portfolio performance, benefits realization, and progress against strategic goals using clear KPIs and dashboards.
Manage interdependencies, resolve escalations, and reduce duplication across initiatives.
Partner with business, transformation and IT leaders to translate strategic initiatives into prioritized projects with clear scope, workplans, budget, and implementation plans.
Facilitate forums with leaders and stakeholders across the business and technology that drive decisions, approvals and prioritization of the Zurich Canada project portfolio.

Requirements

Bachelor’s degree and 7+ years of experience in project management, strategic / operational consulting, or business transformation OR High school diploma and 9+ years of experience in project management, strategic / operational consulting or business transformation OR Zurich certified insurance apprentice (with Associate Degree) and 7+ years of experience in project management, strategic / operational consulting or business transformation.
A strong track record leading complex projects, programs, PMO functions, or transformation initiatives.
Strong project / program management experience, including governance, delivery discipline, risk management, benefits realization, and portfolio reporting.
Proven ability to drive strategic and operational change, ideally in financial services or insurance.
Confident senior stakeholder management skills, with the ability to influence, challenge, and align diverse groups.
Clear executive communication skills, with the ability to distil complexity into practical decisions and actions.
Strong analytical judgement, pragmatic problem-solving, and comfort working across a matrixed environment.

Skills

Project management
Strategic consulting
Operational consulting
Business transformation
Governance
Portfolio management
Risk management
Benefits realization
Portfolio reporting
Stakeholder management
Executive communication
Analytical judgement
Problem-solving
Claims experience (preferred)
Underwriting experience (preferred)
Risk engineering experience (preferred)
PMP or equivalent certification (preferred)
LEAN (preferred)
Six Sigma (preferred)
Continuous improvement experience (preferred)
PPM tools experience (preferred)
Operating model change experience (preferred)
Organizational design experience (preferred)
Large-scale transformation experience (preferred)

Location

Canada

Work Type

Hybrid

Experience Level

7+ years
9+ years

Education Level

Bachelor's degree
High school diploma
Associate Degree

Salary/Compensations

120,000 - 170,000

Benefits

Comprehensive health/benefits plan
Minimum of four weeks of vacation per year
Four personal days per year
Access to a comprehensive range of training and development opportunities

About the Company

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets.
Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.
With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets.
Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow.
Zurich North America has over 148 years of experience managing risk and supporting resilience.
We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals.
Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®.

Equal Opportunity

Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich.
We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.
If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
For Zurich Canada's commitment to diversity and accessibility please click here.