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About the Role
Vendelux is seeking a Partnerships Manager to grow and deepen its event organizer partner program. This strategic, hands-on role involves owning relationships with key event organizer partners and ensuring their operational success, driving retention and expansion within a portfolio of strategic accounts.
Responsibilities
- Own strategic partnerships with key event organizer partners, serving as the senior point of contact.
- Manage partner onboarding end-to-end, including research, live sessions, and follow-up education.
- Develop and customize data reports and dashboards to meet partner-specific needs.
- Surface partner feedback to enhance reporting workflows and product capabilities.
- Represent Vendelux externally at industry events and stay informed on market trends.
- Drive retention, expansion, and account health across assigned accounts to achieve targets.
- Identify and pursue expansion opportunities such as additional events, renewals, webinars, case studies, and media partnerships.
- Collaborate with Sales, Product, Data, and Marketing teams on go-to-market strategies and upsell initiatives.
- Deliver compelling business outcomes for partners, focusing on onboarding, adoption, renewals, and expansion.
- Contribute to the development of scalable account management playbooks, segmentation, and health-scoring approaches.
Requirements
- 5–8+ years in account management, partnerships, or customer success, preferably in B2B SaaS.
- Proven track record of meeting retention and expansion targets.
- Strong operational mindset with experience in building playbooks, KPIs, and repeatable processes.
- Proficiency with data and customer usage/adoption metrics.
- Excellent communication skills with the ability to build trust and navigate complex stakeholder conversations.
- Highly organized self-starter capable of thriving in fast-paced, scaling environments.
- Ability to prioritize competing demands effectively.
Skills
- Account Management
- Partnerships
- Customer Success
- B2B SaaS
- Data Analysis
- Operational Excellence
- Communication
- Stakeholder Management
- Sales
- Product Management
- Data Analysis
- Marketing
Location
- New York, NY
Work Type
- Onsite
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- Competitive base salary and bonus
Benefits
- Healthcare covering medical, dental and vision
- Unlimited PTO
- Two company-wide shutdowns (July 4th week and Christmas – New Years week)
About the Company
- Vendelux is building the category-defining platform for event marketing intelligence, bringing transparency and performance to event marketing.
- Founded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark.
- The company partners with many of the fastest-growing companies globally.
- The team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.
Equal Opportunity
- Vendelux is proud to be an equal opportunity workplace.
- We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.