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About the Role

You'll own the order-to-cash cycle end to end - accurate billing (including usage-based), invoicing, accounts receivable, collections, and cash application - keeping DSO low and customers happy.

Responsibilities

• Understand the billing systems (e.g., Stripe, Metronome) and current workflows.
• Begin managing daily billing operations: generating invoices, QA, and applying cash.
• Shadow customer billing inquiries to understand communication with Sales/Customer Success.
• Review existing revenue recognition (ASC 606) processes and deferred revenue schedules.
• Take full ownership of the order-to-cash cycle: billing, collections, and AR aging management.
• Actively manage billing disputes and maintain low DSO.
• Partner with Sales/Customer Success to resolve billing inquiries independently.
• Begin assisting with month-end close activities (journal entries and reconciliations) for AR and revenue.
• Identify and implement improvements to the billing system and wider billing processes.
• Lead month-end close support for AR and revenue with minimal supervision.
• Evaluate and optimize usage-based/consumption rating setups.
• Provide strategic support for revenue accounting and audit readiness.

Requirements

• 3-6 years in billing, AR / collections, or revenue accounting, ideally at a SaaS company
• Hands-on experience with usage-based billing systems
• Familiarity with revenue recognition principles (ASC 606)
• Strong collections and DSO-management track record
• High attention to detail and comfort working cross-functionally
• Experience with consumption / usage pricing models a nice to have
• Experience supporting month-end close and audit requests a nice to have

Skills

• Stripe
• Metronome
• ASC 606
• Usage-based billing
• Collections
• AR aging management
• Revenue recognition
• DSO management
• Cross-functional collaboration

Experience Level

• 3-6 years

Salary/Compensations

• $120,000 - $140,000 per year

Benefits

• Competitive salary
• Excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Flexible time off
• Catered meals
• Transportation
• Gym
• $10k annual L&D budget

About the Company

• Voice AI that resolves, not transfers.
• Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M
• Vapi (/ˈVɑːpi/):
• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
• Try talking to Vapi now!
• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

Equal Opportunity

• Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.