About the Role
Amgen is seeking a Specialty Account Manager, Referral to represent Amgen's Rare Disease products to physicians and healthcare professionals. This role focuses on establishing product sales, increasing referrals to Rheumatology and Nephrology specialties, and managing accounts within a specific geography. The goal is to identify unmet needs in the uncontrolled gout patient population and enhance business in key markets.
Responsibilities
- Represent Amgen's Rare Disease products to Primary Care/FP/GP/IM, Podiatry, and Orthopedic physicians and healthcare professionals.
- Establish Biotech/Infusion product sales.
- Increase referrals for appropriate patients to the Rheumatology and Nephrology specialties.
- Perform total territory account management.
- Work strategically and collaboratively across existing sales teams to uncover unmet needs in the uncontrolled gout patient population.
- Enhance current business in markets with KRYSTEXXA® advocates and centers of excellence.
- Provide account management support focusing on patient identification, disease state education, and referrals.
- Collaborate with Specialty Account Managers to identify appropriate referral patients.
- Develop a comprehensive territory business plan to achieve sales goals.
- Promote disease state awareness and product value to target customers.
- Promote the identification of appropriate patient types for referral.
- Regularly communicate progress with SAM/ASD.
- Promote KRYSTEXXA® within approved labeling ethically and compliantly.
- Develop strong customer relationships by understanding customer needs.
- Consistently meet or exceed corporate sales goals.
- Communicate territory activity accurately and timely.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments.
- Adhere to Amgen’s compliance policies and guidelines.
- Successfully complete all Amgen training classes.
- Complete administrative duties accurately and timely.
- Manage efforts within assigned promotional and operational budget.
- Maximize use of approved resources to achieve territory and account level goals.
- Collaborate across all divisions within the GBU to achieve business objectives.
- Attend medical congresses and society meetings as needed.
- Perform other tasks and responsibilities as requested by management.
Requirements
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
- Buy and bill experience and success preferred.
- Biologic/biotech sales and reimbursement experience preferred.
- Established customer relationships in primary care, podiatry and/or orthopedic markets required.
- Rheumatology and Nephrology therapeutic area experience preferred.
- Experience working in a team environment which successfully partners with all Commercial Operations functions.
- Strong organizational, analytical and computer skills required.
- Requires approximately 30% travel, including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Skills
- Sales
- Account Management
- Biotech/Infusion Product Sales
- Referral Generation
- Territory Management
- Business Planning
- Disease State Awareness
- Customer Relationship Management
- Sales Goal Achievement
- Communication
- Collaboration
- Microsoft Office Proficiency
- Organizational Skills
- Analytical Skills
- Computer Skills
Location
- U.S. (excluding Puerto Rico)
Work Type
- Field Sales
- Travel (approx. 30%)
Experience Level
- 3 years sales experience (with Bachelor's)
- 6 years sales experience (with Associate's)
- 8 years sales experience (with High School Diploma/GED)
Education Level
- Bachelor's Degree
- Associate Degree
- High School Diploma/GED
Salary/Compensations
- 141,767.25 USD - 191,802.75 USD
Benefits
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
About the Company
- Amgen is a biotech pioneer focused on serving patients with serious illnesses.
- The company's mission is to fight the world's toughest diseases through research, manufacturing, and delivery of innovative medicines.
- Amgen focuses on therapeutic areas including Oncology, Inflammation, General Medicine, and Rare Disease.
- The company has an award-winning culture that is collaborative, innovative, and science-based.
Equal Opportunity
- Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
- Amgen will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
