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About the Role

This position is responsible for covering the front desk and reception area at Power Station at Berklee NYC on weekend and select evening shifts. This individual will be the first point of contact for all visitors, clients, staff, and students, managing check-in procedures and notifying staff of arrivals. The role also involves managing studio and building operations tasks, including deliveries, communications, printing services, and supply ordering, ensuring continuity of operations during evenings and weekends.

Responsibilities

Managing and maintaining a professional environment at the front-desk and reception area at a busy commercial recording studio and educational facility
Opening or closing of the facility
Inventory and stocking of office and related supplies
Managing client services when needed, including printing and food orders
Managing receipts as they relate to expenses for client sessions
Answer, screen, and route incoming telephone calls
Monitor and respond to general email inboxes
Receive and distribute mail, packages, and deliveries
Provide general information and direct inquiries to appropriate staff
Ensure a consistently positive guest experience
Coordinate visitor access and security procedures
Maintain confidentiality of sensitive information
Ensure the reception and common areas remain clean, organized, and presentable

Requirements

A degree in media, recording, or related field or commensurate experience
Office administration, word processing, and digital communication skills
Weekend and weekday evening availability required
Great communication skills, and the ability to interact with clients in a professional and helpful manner
Attention to detail in all areas of work
Willingness and ability to work both independently and as part of a team
Problem solving and decision making skills while using good judgment and maintaining professionalism
Culturally sensitive to a wide variety of backgrounds and communication styles
Flexibility to adapt to changing surroundings and situations
Ability to work in both traditional and nontraditional settings
Ability to navigate within a complex academic setting and build and cultivate relationships

Skills

Word processing
Digital communication

Location

New York City

Work Type

Casual
Part-time

Experience Level

Entry Level

Education Level

Degree in media, recording, or related field or commensurate experience

Salary/Compensations

$18.00 - $23.00 per hour

Benefits

Total Rewards

About the Company

Power Station at Berklee NYC is a commercial recording studio and educational facility.
Berklee supports an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.
Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
Berklee will ensure that persons with disabilities are provided reasonable accommodations.

Equal Opportunity

Demonstrated commitment to diversity, fairness, and equal opportunity.
Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve.
Our goal is to make lasting change through our actions.
Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations.