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About the Role

Reporting to the Senior Manager of Strategic Operations, this role involves leading and managing a team to oversee the planning, production, and evaluation of commercial traffic logs. It combines strategic long-term planning with real-time management, ensuring operational efficiency, fostering collaboration, and guiding teams through process improvements and change.

Responsibilities

• Develop strategies to maintain excellent partnerships with the sales department and clients.
• Establish and coordinate procedures to streamline scheduling, broadcasting, and programming grid distribution.
• Monitor key performance indicators (KPIs) and recommend technological optimizations for revenue and broadcast efficiency.
• Anticipate operational challenges, mobilize support services, and facilitate innovative solutions.
• Manage emergencies calmly during last-minute programming changes.
• Orchestrate the success of major events such as New Year’s Eve specials, international sporting events, and breaking news programming.

Requirements

• Solid experience managing personnel in a unionized environment.
• Demonstrated ability to mobilize staff, clarify expectations, and maintain constructive labor relations.
• Ability to guide and support teams through operational process changes.
• Excellent stress and crisis management skills.
• Agility to react quickly during special programming.
• Capacity to strategically plan resources during peak periods in a fast-paced media environment.
• University degree in a related field or equivalent combination of education and experience.
• Minimum of 5 years of relevant experience.
• Excellent knowledge of the advertising and marketing industry within the broadcasting sector.
• Extensive knowledge of practices, procedures, and systems related to scheduling, production, programming grids, sales, and communications.
• Proficiency in traffic scheduling systems (e.g., On Air).
• Deep understanding of distribution models, facility operations, and Sales and Marketing guidelines.
• Strong knowledge of technical broadcasting systems and procedures.
• Knowledge of CRTC regulations and their application to French Services and affiliates.
• Availability to work on-site or on-call, occasionally outside of regular business hours, including weekends.
• Bilingualism (French and English) is essential.
• Candidates may be subject to skills and knowledge testing.
• Candidates who advance will be asked to complete a background check, including a mandatory Criminal record check.

Skills

• Management
• Personnel Management
• Labor Relations
• Process Improvement
• Change Management
• Stress Management
• Crisis Management
• Strategic Planning
• Broadcasting Industry Knowledge
• Traffic Scheduling Systems
• CRTC Regulations
• Bilingualism (French and English)

Location

• Montreal, Quebec
• Telework/Hybrid

Work Type

• Permanent
• Hybrid
• Full time

Experience Level

• Minimum of 5 years of relevant experience

Education Level

• University degree in a related field

About the Company

• CBC/Radio-Canada creates content that informs, entertains, and connects Canadians on multiple platforms.
• The company values creativity, integrity, inclusiveness, and relevance.
• CBC/Radio-Canada is committed to being a leader in reflecting Canada's diversity.
• The company nurtures an inclusive workplace where individual differences are recognized and valued.

Equal Opportunity

• CBC/Radio-Canada values equal opportunity and nurtures an inclusive workplace.
• If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.