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About the Role

The Marine Consultant serves in a project manager capacity to help determine and communicate the extent of loss or damage associated with marine claims. This role assists clients in fulfilling obligations to policyholders and safeguards the insurer’s reputation.

Responsibilities

• Independently handles assigned cases within basic limits of complexity.
• Identifies, recommends, and pursues appropriate loss mitigation strategies using effective salvage, disposal, and recovery methods.
• Expands knowledge base to include broader analysis of terms, clauses, and coverage for continuous improvement.
• Addresses and provides solutions to external questions/disputes with a focus on exceptional customer service.
• Produces clear, concise, and grammatically correct reports in accordance with company and client requirements.
• Participates in peer reviews, providing constructive recommendations and being open to feedback.
• Produces accurate invoices focusing on time, expenses, estimates, and client intent.
• Communicates with clients beyond routine case correspondence, demonstrating timely reliability.
• Pursues and completes applicable credentialing, such as Lloyds Agency Module 3: Cargo Claims & Recoveries.
• Maintains a commitment to professional and personal development.
• Identifies potentially valuable case studies and works with leadership to share them through supervised contributions to presentations.
• May assist with business development activities as directed.
• Establishes and maintains positive working relationships with colleagues across departments, divisions, and locations.
• Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion.
• Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.

Requirements

• Bachelor’s degree preferred; high school diploma or equivalent required.
• Prior experience in ocean marine claim adjusting or other insurance-related work preferred.
• Prior experience working with a cloud enterprise software solution preferred.

Skills

• Understanding of the claims adjudication process
• Strong research and investigative skills
• Skilled in analyzing, interpreting, and reporting pertinent information
• Project management skills with the ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills
• Commitment to providing excellent customer service
• Conflict resolution and negotiation skills
• Proficient in Microsoft Office suite
• Excellent problem solving and critical thinking skills
• Ability to quickly learn and become proficient in multiple internal platforms
• Ability to work both independently and as part of a team

Location

• Remote

Work Type

• Regular
• Full-Time
• Exempt

Education Level

• Bachelor's degree preferred
• High school diploma or equivalent required

About the Company

• Engle Martin is an Equal Employment Opportunity (EEO) employer.
• We are committed to building, growing, and sustaining a diverse and equitable workforce while promoting Our Foundation and core values.
• We embrace a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences.
• We support, respect and value every individual’s unique opinion, beliefs and abilities to better serve our clients, trading partners, workforce, and communities.

Equal Opportunity

• Engle Martin is an Equal Employment Opportunity (EEO) employer.
• We are committed to building, growing, and sustaining a diverse and equitable workforce while promoting Our Foundation and core values.
• We embrace a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences.
• We support, respect and value every individual’s unique opinion, beliefs and abilities to better serve our clients, trading partners, workforce, and communities.