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About the Role

Our Retail team is looking for an Assistant Store Manager at our CF Masonville Place location. This role focuses on delivering excellent customer experience, fostering team growth and development, and ensuring operational excellence through managerial tasks like scheduling, inventory management, and performance evaluation.

Responsibilities

• Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share expertise of products and trends to fit customer’s needs.
• Maintain awareness of all product knowledge, and current or upcoming product / trends.
• Contribute to a positive and inclusive work environment.
• Support key initiatives as empowered by and in partnership with the Store Manager.
• Take a proactive approach to growing the business through community outreach.
• Prioritize culture first in everything you do, with a commitment to personal growth and self-awareness.
• Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.

Requirements

• Minimum 2 years of retail management experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• High level of ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.
• Be an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.

Skills

• Streetwear and sneaker culture knowledge
• Customer engagement
• Sales
• Coaching
• Training
• Problem analysis
• Decision making
• Financial analysis
• Leadership

Location

• CF Masonville Place, ON

Work Type

• On-site
• Full-time
• Permanent

Experience Level

• Minimum 2 years of retail management experience

Salary/Compensations

• $45k-$50k Annually

About the Company

• JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
• Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.
• With retail stores expanding and evolving all throughout Canada, the Group is continuously finding and developing talent that adds to the inclusive and diverse work culture.
• JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market.
• Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.