Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Family Support Specialist is an integral part of our Family Support and Wellness team, serving children ages 6 weeks to 5 years. This role requires an in-depth understanding of family and child challenges, the ability to provide trauma-informed support, and experience facilitating community and family services. We seek an individual who can build strong relationships, is enthusiastic about supporting children and families, and approaches clients with an open and supportive demeanor.

Responsibilities

Collaborate with teachers, site supervisors, and stakeholders to support social-emotional needs and well-being.
Provide parent coaching, care management, crisis intervention, and resource referrals.
Partner with families to assess needs, develop action plans, and connect them to community resources.
Coordinate and facilitate caregiver support groups, parent skill-building groups, and parent-child interactive groups.
Support the development, practice, and implementation of social-emotional learning and literacy practices.
Maintain accurate and timely documentation of attendance, client interactions, action plans, and progress summaries.
Participate in weekly supervision to discuss client activities and relevant issues.
Plan and deliver workshops on family challenges and community resource access.
Assist in organizing and facilitating family engagement events and activities.
Stay informed about evolving family dynamics and respond effectively to emerging needs.

Requirements

Master’s degree in Social Work, Psychology, Education, or a related field.
Bilingual English/Spanish required.
Minimum of two years of experience in case management, parent coaching, or family support services for children 0-5.
Minimum of two years of experience working with low-income families in a social service setting.
Demonstrated knowledge and commitment to working with families from marginalized communities.
Knowledge of trauma-informed care practices and ability to apply them.
Knowledge of parenting challenges, child development, and children/families with special needs.
Experience facilitating workshops and trainings.
Connection and access to community resources.
Skills in developing and maintaining collaborative working relationships with community service providers.
Demonstrated communication (written and verbal) and interpersonal skills.
Ability to work with a dynamic team and autonomously.
Ability to handle sensitive information compassionately and confidentially.
Proficiency in Microsoft Office and Google Workspace applications.
Professionalism, punctuality, flexibility, and reliability are essential.
Able and willing to travel locally for job-related duties.

Skills

Trauma-informed care
Case management
Parent coaching
Family support services
Social-emotional learning (SEL)
Literacy practices
Workshop facilitation
Community resource navigation
Collaboration
Communication (written and verbal)
Interpersonal skills
Teamwork
Autonomy
Microsoft Office proficiency
Google Workspace proficiency

Location

San Francisco
Hayes Valley
Masonic

Work Type

Full-time
Hybrid (4 days on-site, 1 day remote)

Experience Level

Minimum of two years of experience in providing case management, parent coaching, or family support services for parents and/or families with children 0-5
Minimum of two years of experience working with low-income families in a social service setting

Education Level

Master’s degree in Social work, Psychology, Education or related field from an accredited college or university.

Salary/Compensations

$80,000 - $92,000 annually

Benefits

Healthcare premiums 100% paid for employees
Healthcare premiums 25% paid for dependents
Three weeks of vacation
Personal and floating holidays
Ten sick days
Ten paid holidays
One-week winter closure between Christmas and New Year’s
A day off for your birthday
Retirement plan with an employer match up to 7% of salary

About the Company

At Family & Child Empowerment Services (FACES), we envision a future where all families have what they need to live, grow, and thrive in San Francisco.
We provide families with high-quality early childhood education; after-school and summer enrichment; job support, training, and placement; and comprehensive family support services and referrals.
FACES is a welcoming workplace for all.
We embrace diversity in every form- race and culture, gender identity, sexuality, country of origin, religion, and/or ability.
Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.

Equal Opportunity

FACES is an Equal Employment Opportunity Employer.